SureStay Plus By Best Western Hayward

Michael Cera Palin _{on Google}

Apr 1st, 2024

Staff is awesome, really sweet. Rooms are also fairly high quality for the price. Only complaint is that the elevator is legit sketchy. Broken emergency button, no display for last time it was serviced, and it mildly rocks and creaks with every stop. Suggest they get it serviced!

David Depew _{on Google}

Mar 17th, 2024

It's a decent place at a quite reasonable price. Not plush but no shortcomings that should disturb anyone.

Nikki Juarez _{on Google}

Feb 19th, 2024

The pictures are very very deceiving. The rooms and hotel does not look like any of the pictures. Its by far more like a motel. Smell of cigarettes are very very strong. Lots of activity around the rooms to make for a long sleepless night. Felt uncomfortable. Also, deposit is $200 but on website it says $100. Not very happy! Never will I spend money at this place

Linda Jackson _{on Google}

Jan 22nd, 2024

Extremely rude, barged in while I was sleeping saying my parents service animals were emotional support animals and not service dogs when it clearly says on their paperwork that their type of registration is service dog. We had an hour to check out or they were going to charge us for the entire stay and we had already prepaid for several days. Extremely unprofessional.