Chamber of Commerce

      Quality Inn Hayward

      ( 542 Reviews )

      Quality Inn Hayward
      • 24997 Mission Blvd
        Hayward, California 94544
      •   510-538-4466
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      Chamber Rating

      3.1 - (542 reviews)
      140
      114
      94
      48
      146

      About
      Quality Inn Hayward

      The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more for your money at the Quality Inn Hayward hotel in Hayward CA. Located just minutes from California State University-East Bay, and with easy access to major freeways, our smoke-free hotel is an ideal choice when business sends you on the road. As a business traveler, you will appreciate our business center. As our valued guest, you can enjoy such amenities as free WiFi, free hot breakfast and guest laundry facilities. We invite you to relax in your guestroom, which features a refrigerator, microwave, coffee maker, satellite TV, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

      Contact Info

      •   510-538-4466

      Questions & Answers

      Q What is the phone number for Quality Inn Hayward?

      A The phone number for Quality Inn Hayward is: 510-538-4466.

      Q Where is Quality Inn Hayward located?

      A Quality Inn Hayward is located at 24997 Mission Blvd, Hayward, California 94544

      Q What is the internet address for Quality Inn Hayward?

      A The website (URL) for Quality Inn Hayward is: https://www.choicehotels.com/california/hayward/quality-inn-hotels/ca454?mc=llgoxxpx

      Q Is there a key contact at Quality Inn Hayward?

      A You can contact Kanti Patel at 510-538-4466.

      Q How is Quality Inn Hayward rated?

      A Quality Inn Hayward has a 3.1 Star Rating from 542 reviewers.

      Key Contacts

      image
      Kanti Patel
      Owner

      Ratings and Reviews
      Quality Inn Hayward

      Overall Rating

      Overall Rating
      ( 542 Reviews )
      140
      114
      94
      48
      146
      Write a Review

      john millette on Google

      image Kind of run down. Beds and pillows are worn out. The place really needs freshened up

      Business Response on Google Mar 31st, 2024
      Dear John millette,We sincerely apologize for the inconvenience you experienced during your stay.  Ensuring the utmost comfort for our guests is our top priority, and we regret that we fell short of your expectations.  We're currently undergoing renovations to address the issues you've highlighted, including updating bedding and furnishings.  Your feedback is invaluable to us, and we're committed to providing a refreshed and rejuvenated experience for all our guests.  We hope to have the opportunity to welcome you back and exceed your expectations in the future.Thank You,Quality Inn Hayward ManagementPS: Book your stay directly on our official website qualityinnhayward.com instead of online travel agents and get excellent deals and discounts!

      Jessica Narayan on Google

      image First and last time. Besides dirty rooms.
      They advertise breakfast but then never answered and finally said theres water leaking in the power line so no breakfast???? My husband went down to the lobby and didnt see anything except staff just sitting around. Also isnt that dangerous for guests if that were actually true?????? Im pretty sure we would have to evacuate and power/water would be shut off.
      0 stars
      Food & drinks: 0 stars
      Noteworthy details: Stay somewhere else

      Business Response on Google Feb 16th, 2024
      Dear Jessica Narayan,We sincerely apologize for your disappointing experience.  We take cleanliness seriously and will address the room conditions immediately.  Regarding breakfast, we regret the inconvenience caused by the unforeseen water leak issue.  Our priority is guest safety, and evacuation procedures are in place if necessary.  We appreciate your feedback and assure you that corrective measures will be taken to enhance our services.  We value your input and hope you reconsider staying with us in the future for a more positive experience.Sincerely,Quality Inn Hayward Management

      Maricela Reyes on Google

      image It smells of tobacco, the sheets are stained, the bathroom is poorly washed and there is not even a bath soap noisy,
      I wouldn't stay here again,

      Business Response on Google Feb 8th, 2024
      Dear Maricela Reyes,We sincerely apologize for the inconvenience you experienced during your stay.  Ensuring cleanliness and comfort for our guests is our top priority, and we regret that we fell short of your expectations.  Rest assured, we are addressing the issues you've highlighted with our housekeeping and maintenance teams to enhance our standards.  We appreciate your feedback and will take immediate action to rectify these concerns.  We hope you reconsider and give us another opportunity to provide you with a superior experience on your next visit.  Your satisfaction is important to us.Thank You,Quality Inn Hayward ManagementP.S. Book your stay directly at qualityinnhayward.com, where you will find the lowest rates anywhere online.

      Leland Bernstein on Google

      image lol service is so bad that the hotel is on the market for $12.4m. Just close the hotel and stop stealing your customers money when there's no breakfast as advertised and rooms and dirty af. You'd have to PAY ME in order for me to stay!!!!!!

      Business Response on Google Jan 30th, 2024
      Dear Leland Bernstein,We apologize for your disappointing experience.  We take guest feedback seriously and are actively addressing concerns regarding service quality and cleanliness.  Regarding breakfast, we are reviewing our offerings to ensure accuracy.  We aim to provide exceptional service, and we regret falling short of your expectations.  Rest assured, we are committed to enhancing our standards to regain your trust. Your insights are invaluable as we strive for improvement.  Thank you for bringing these issues to our attention.Sincerely,Quality Inn Hayward Management

      Elrasheed Moh'd Ahmed on Google

      image

      Business Response on Google Feb 3rd, 2024
      Dear Elrasheed Moh'd Ahmed,Thank you for a Perfect Score Rating on your stay at Quality Inn Hayward.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,Quality Inn Hayward ManagementPS: Book your stay directly on our official website qualityinnhayward.com instead of online travel agents and get excellent deals and discounts!
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      Overall Rating

      Overall Rating
      ( 542 Reviews )
      140
      114
      94
      48
      146

      Write a Review

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