Firestone Complete Auto Care

Hours

Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
9:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM

Chamber Rating

3.5 - (337 reviews)
157
47
34
11
88
Read Our 337 Reviews

Chamber Rating

3.5 - (337 reviews)
157
47
34
11
88
  • Larry DAVIDIK

    Worst Place Ever!. unqualified mechanics. I highly recommend bringing your vehicle anywhere else but here. DO NOT TRUST THESE GUYS I bought a vheicle here here they told me it had a blown head gasket. I took the vheicle to ford it was a bad collant lines and fixed very quickly
    Apr 9th, 2024

  • OMG Retail

    These guys are the absolute worst. Totally unqualified mechanics. I highly recommend bringing your vehicle anywhere else but here. I bought a truck here they told me it had a blown head gasket. I took the truck to Ford it was a $20 coolant line and fixed in 10 minutes. They should just fire everybody here
    Apr 9th, 2024

  • Jeremiah Romm

    Would not honor lifetime alignment package I purchased from the closed-down Mission location. They told me they could not find any record of my purchase. They would not accept an email reminder stating that I had lifetime service as proof. Later, I called customer service, who easily found my invoice and transaction by looking up my email phone number and make and model. The Mission and Oakland locations never had this issue. As I was able to get this information fairly easily later, why couldn't the store? As I cannot rely on them to honor my purchase agreements, I will no longer be using Firestone. Keep your receipts, folks.. keep your receipts until you die, apparently.
    Apr 4th, 2024

  • Jasmine Michel


    Apr 1st, 2024

  • Brian Comia


    Apr 1st, 2024

Read Our 337 Reviews

About
Firestone Complete Auto Care

Firestone Complete Auto Care is located at 715 La Playa Dr in Hayward, California 94545. Firestone Complete Auto Care can be contacted via phone at 510-731-0542 for pricing, hours and directions.

Contact Info

  •   510-731-0542

Questions & Answers

Q What is the phone number for Firestone Complete Auto Care?

A The phone number for Firestone Complete Auto Care is: 510-731-0542.


Q Where is Firestone Complete Auto Care located?

A Firestone Complete Auto Care is located at 715 La Playa Dr, Hayward, CA 94545


Q What is the internet address for Firestone Complete Auto Care?

A The website (URL) for Firestone Complete Auto Care is: https://local.firestonecompleteautocare.com/california/hayward/715-la-playa-dr/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps


Q How big is Firestone Complete Auto Care?

A Firestone Complete Auto Care employs approximately 20+ people.


Q What days are Firestone Complete Auto Care open?

A Firestone Complete Auto Care is open:
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
Sunday: 9:00 AM - 5:00 PM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM


Q How is Firestone Complete Auto Care rated?

A Firestone Complete Auto Care has a 3.5 Star Rating from 337 reviewers.

Ratings and Reviews
Firestone Complete Auto Care

Overall Rating

Overall Rating
( 337 Reviews )
157
47
34
11
88
Write a Review

Larry DAVIDIK on Google

image Worst Place Ever!. unqualified mechanics. I highly recommend bringing your vehicle anywhere else but here. DO NOT TRUST THESE GUYS I bought a vheicle here here they told me it had a blown head gasket. I took the vheicle to ford it was a bad collant lines and fixed very quickly


OMG Retail on Google

image These guys are the absolute worst. Totally unqualified mechanics. I highly recommend bringing your vehicle anywhere else but here. I bought a truck here they told me it had a blown head gasket. I took the truck to Ford it was a $20 coolant line and fixed in 10 minutes. They should just fire everybody here

Business Response on Google Apr 10th, 2024
Hello, we are sorry to hear of this misdiagnosis with the head gasket, and would like to address this for you. Please, email us at [email protected] with the complete details, store's full address, your contact information, and your invoice number. You are a valued Firestone customer, and we look forward to your reply. ^Steve

Jeremiah Romm on Google

image Would not honor lifetime alignment package I purchased from the closed-down Mission location. They told me they could not find any record of my purchase. They would not accept an email reminder stating that I had lifetime service as proof. Later, I called customer service, who easily found my invoice and transaction by looking up my email phone number and make and model. The Mission and Oakland locations never had this issue. As I was able to get this information fairly easily later, why couldn't the store? As I cannot rely on them to honor my purchase agreements, I will no longer be using Firestone. Keep your receipts, folks.. keep your receipts until you die, apparently.

Business Response on Google Apr 5th, 2024
Hello, Jeremiah. We are truly saddened that your experience was not as great as we would have liked. We sincerely apologize for any inconvenience or dissatisfaction. We take negative experiences very seriously, and we would like to ensure that your concerns are addressed by the appropriate management team. Please email us at [email protected] with the details of your visit, any related invoice numbers, the store location, and your full contact information. We value your business and thank you for choosing Firestone. ^Mariah

Jasmine Michel on Google

image


Brian Comia on Google

image

Business Response on Google Apr 1st, 2024
Hello Brian,Thank you for taking the time to leave us a 5-star rating. We appreciate your business with Firestone, and hope you will visit us again soon. ^Sarah

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Overall Rating

Overall Rating
( 337 Reviews )
157
47
34
11
88

Write a Review

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