McDonald's

Mr. Matthews _{on Google}

Jul 9th, 2021

McDonald's in LA Quinta is now open for DINE IN now.
New employee's so please be patient with them.
Food wS fresh and hot, and my Ice Moca was delicious

John Stockman _{on Google}

Dec 22nd, 2020

04/01/21 @10:13pm:
I entered drive thru, told the app I was here, which then said: Tell us your order code at the speaker: LE21. When prompted, I told the cashier my order code, but the cashier said they did not have my order code. I asked them if I was at the right McDonalds and told the cashier the address for my mobile order. The cashier told me I was at the wrong McDonalds for my mobile order, and that 78-962 CA-111, La Quinta is the address of a McDonalds in a Walmart. Turns out that was not true and Id be led to the wrong McDonalds from the correct McDonalds.
However, I still had to pick up the food because it wasnt for me. So, I request through the app to have my order LE21743448 at 78-962, CA-111 delivered Curbside and reserve Spot 1. At that time I received a confirmation of purchase at 10:30pm, which said: Thank you for your order, we will bring your food out when its ready (usually 5 minutes).
I wait in the car in Spot 1 till 11pm when I receive a Thank you for visiting - but I don't have my food. I go to the drive-thru to ask the manager what happened to my order and she said she does not have my order but I can order again. I told her I was already charged for my food and I just want the food - Im not asking for a freebie. She said she would have to ring the order on her screen. I ask if she can then ring up the order, comp it, then explain in the report the circumstances for the comp. She replied she could not do that as a manager and that I would have to pay again, then request to have my already-purchased order cancelled through the app. I told her I could not cancel the order because the app thinks they delivered the food to me already, so she advised to call the apps customer service number to get a refund.
I needed to pickup the food, so I ordered again and paid via card. However, an extra medium fries was added in error to the order, so I asked for a refund, to which the manager casually opened the cashier drawer and handed me the difference in cash.
My order was finally complete at 11:08pm.

Frank Casarelli _{on Google}

Jul 29th, 2020

My sister-in-law surprised me with cheeseburger chicken nuggets and chicken sandwich. This McDonalds deserves a Michelin star for their fine cuisine.