Fairfield Inn & Suites by Marriott Lodi

Eric Henningsen _{on Google}

Apr 11th, 2024

Very comfortable, clean hotel
Beds comfortable tv great and large bathroom. Rooms had the extras like microwave refrigerator coffee maker hairdryer ironing board iron. The only negative comment was no outlet in bathroom by sink and mirror . Otherwise it was great. Breakfast was plentiful with lots if choices.

Christopher Hickok _{on Google}

Apr 11th, 2024

In town for one night. This is a good place to rest

Carolyn A _{on Google}

Mar 21st, 2024

Called this hotel to make a reservation, as had had a horrible experience booking this hotel earlier. The person on the line assured it was this hotel, charged me the entire amount, and would not let me change the reservation. The front desk was worse than useless, insisting I had made my reservation through priceline, which I have never used in my life. Will never, ever use this hotel or any other Fairfield Inn
Nearby activities: Mother lives basically next door, but will just have to travel in the future.

Tomas T _{on Google}

Feb 25th, 2024

Service was ok but during check in I decided I dont need daily service. In addition I added do not disturb on my door and I still was receiving daily notes that someone wanted to clean my room (why?!??). There was missing shower gel in my bathroom. At the end I see that someone 5 months ago was complaining about ants and my colleague needed to change a room because of ants infestation so no improvement. It is kind of disappointing because it is newer hotel and looks good.

Xiomara Ayon _{on Google}

Mar 24th, 2024

I want to start off by saying Miguel & general manager Fazil were great. However, last night I had an unfortunate run in with the front desk representative named April.
I first called to make sure there were rooms available & I was immediately put on hold for several minutes. After waiting I decided to hang up & book through the Marriott app since Im a member & thought Id be quicker.
I was already at the location parking lot when I booked through the app & decided to go inside to get details sorted out. I was quickly taken aback by Aprils unprofessional tone of voice & rude attitude. She was making faces, rolling her eyes & after she was done vacuuming, she finally asked for my name & confirmation details. She told me I was unable to get a room since I wasnt able to check in until later that day. I asked if there was anything she could do since I was already there & needed a place to sleep that night. She said no since there were no rooms available & she had already done her audit for the night. I left deeply upset, frustrated & exhausted from Aprils dismissive & unhelpful answer.
I hope proper actions are taken against April. This is not someone you want to have interacting with customers as they first come into a Marriott establishment.
To April- if you hate your job please work on your attitude & find another.