Crystal Plumbing

David Ludin _{on Google}

Aug 19th, 2023

I had a leaky toilet supply valve, wanted to replace another older style toilet valve since the other was getting replaced anyways, and an upstairs tub wasnt turning on. Called and Rudy and Bob arrived the same day, just a few hours later, in the timeframe they said they would. They were quick, efficient, and polite. They replaced the valves and said James would be by shortly to continue diagnosing the tub. James and Devon arrived less than an hour later and had the problem solved (dysfunctional diverter valve on the spigot) in less than 10 minutes. They didnt even charge me for the tub. Overall great work by a team of very polite, professional employees. Services: Shower repair, Plumbing leak repair

Lindsay Kumar _{on Google}

Mar 18th, 2024

I would give 0 stars if I could. On Monday March 11th my husband called these plumbers to fix a leak under my sink. They were in my home for less than 5 minutes and told my husband to buy a new faucet and call them back and they will install it. They charged just under $80.00 for this as this was their diagnostic fee because they said the hose to my faucet was bad and that to find the parts was too hard so just get a new faucet. They stated yes you have an expensive Honegrohe faucet but just get a Moen it will do the job.
As the person called their boss to take payment he stated we are I to charging half a call and the boss seemed displeased with this asking why with some reason explicative words. The plumber responded we didnt do anything. I almost bought a new faucet for them to install. I asked my husband to call them back and ask them if I buy the faucet will they deduct their diagnostic fee from my install if I use them. They started no their diagnostic fee is seperate and they will still charge me $150.00 for the install. Not happy with this and that they charged me $80.00 for less than 5 minutes of looking at it and me thinking I wasnt convinced it was coming from the hose and needed a new faucet. I called another plumber for a second opinion. That plumber determine it needed a new angle stop and the total parts and time to put a new one in $75.00. Guess what the leak is gone! So if you want an honest plumber to do the correct job and not try to get you to just get something new so they dont have to fix it, I would suggest you save your money. Wasted 80.00 for less than 5 minutes and nothing done.

BC and PC _{on Google}

Jul 26th, 2023

Crystal Plumbing is fantastic! They came out to fix a leak in the plumbing line in the wall. Dave answered my call on Sunday afternoon,and had it fixed the next day. They are extremely professional.

Kathy Fleming _{on Google}

Mar 27th, 2023

Crystal Plumbing is two brothers and their dad (who acts as secretary), so you always know who is coming to your house. Big plumbing companies hire people who come and go. I am so very grateful to have found skilled plumbers who pride themselves on their fair prices and excellent customer service. Throw away all your other plumber numbers. They have helped me with several properties. Highest recommendation!!
Update: Just tremendous customer service. They inspected a new house for me that had sat vacant for several years. Went through everything and gave me a complete report. They never try to "upsell" you because they are as honest as the day is long.