BMO

Just not happy since they took over Bow. When i went in to close my acount they got big attitude.Was gonna close the savings but it was new so i have to wait 90 days,thats fine i get a letter saying it has been closed i diddnt close it they did and where the .... is my money they stink.
Dec 11th, 2023

Since changing to BMO both my husband and Is bank cards have shut down 2x! We are now on vacation out of state and screwed because we have no access to our accounts! No one answers the phone at our branch and online treats us like a new customer. We are leaving!
Sep 30th, 2023

Jul 26th, 2022

I'm in line with 10 people only 2 tellers!!! Opps, 1 teller, someone took one of the tellers away!!!
Jul 25th, 2021

I have news for all you people that work at Bank of the West.  Your managers better get it together and teach the tellers and customer service people how to be 100% better at customer service. Our family has been with BOW since we moved here and the CS has become horrible.  No greeting to customers, if a line forms, the managers never come to help the lonely teller at the window.  They would rather exchange jokes, family photos or discuss what they did last evening.  This has happened many times when we go to either branch, Brentwood or Oakley.  We are so unhappy with this bank.  In the Brentwood branch, the managers never leave their desks even though the line is almost out the door.  We are taking our money, CD, money market accounts and checking accounts out of this bank and move to a bank where the customers are appreciated.  Any bank is better than this
Mar 9th, 2023