Modern Way Cleaners

I had a terrible experience. I brought 3 pair of pants to be hemmed. The girl quoted a price at drop off. The owner added $10.00 to the charge with no explanation why and wouldn't honner his employees quote. After 50 years living in the area, time to find a new cleaner.
Jan 31st, 2024

Got a bunch of new shirts and they recommended that I just press them rather than clean and press them. Thought i was saving money but Turns out that is more expensive. My fault for not asking but not honorable customer service.
Jan 10th, 2020

Sep 1st, 2017

I normally do not make reviews however, in the case I feel compelled to do so. This dry cleaners is ridiculously expense and did not disclose their fees. I have better and cheaper cleaners available near my office in Beverly Hills! $24 for a dress? seriously? And the clerk couldn't find my laundry order and gave me someone eles's order in addition to mine. Would avoid!
Jul 21st, 2017

I have been bringing my clothes here for over 12 years but sadly no more. The lady that works there now is so incredibly rude and righteous. When I went to drop off my clothes in their blue bag (like I always have) I asked her to count the items and give me a receipt for the items (like the owners have always done). With a snarky attitude, she told me that they dont give receipts if the clothes are in the blue bag. I asked how then do I know if I am getting all of my items back. She shrugged her shoulders and said if I wanted them counted I would have to use a purple bag. Huh?? She turned it into such a big deal and was so rude and condescending that I took my clothes and left. I hope the owners read this review otherwise they will lose more longtime, loyal customers like me.
Oct 22nd, 2021