Sherman West

Maya Mikala _{on Google}

Jul 12th, 2023

The bed bugs and cockroaches are a huge problem here, total infestation of the hallways and units, my neighbours have all the same problem, and for years this problem is not getting solved, even with the change of management. Pest control doesn't help.
Managers try to close eyes and pretend that it's your personal bed bugs, the best way to solve the problem is to burn the building, because you can't live here.

Nadin Zarinova _{on Google}

Nov 6th, 2023

BED BUGS are everywhere! We started got bites at the first night when we moved! After weeks we realized that it is not mosquitoes as manager told us - this is BED BUGS which live on the walls, floors, ceilings, but managers told me that it is MY BED BUGS from the previous appointment. I never had this problem before and never had these kind of bites every night! I ask building to provide the pest control, they didnt answer me for a month, but after they answered, they put bill for pest control 500$ on my account without notice me (here they brake the law first time), pest control didnt help at all, and we were bitten the very first night after pest control again. When I asked about second pest control (pest control guy told me that service should be done twice) - the building ignored my email till I told them that I will stop pay for this apartment till the bed bugs is not here. After 8 days of my late payment, even when I was informing them about my condition (that time I still believed that it will help to fix bed bugs problem sooner, including that fact that they had my deposit for whole month on their pocket)- the building sued me without notice in !8 days of late payment! (which brakes the law again) instead of calling pest control to fix the problem.
This means that they will easily go to court to convict you, rather than solve the problem of bedbug infestation in their building!!!
I have court in October 15th, and Ill add updates about what they realize have against me, as their unsatisfied resident, who Is bitten already 5th months every night, I didnt sleep normally in this building even for a one day.
You know what they did else? They put bed bugs problem on their lease agreement, where you literally signing that ALL BED BUGS you bring with you, you sign YES - you checked apartment before moving and YES it was clean of bedbugs (even if its impossible to see and you need a special inspection to find it), so all responsibility about bed bugs in your apartment on you, and you have to pay for all pest control services from your own pocket.
Which goes absolutely against the California law again!
Please, if you live here, and have same problem - leave a comment

Robert O'Rourke _{on Google}

Dec 17th, 2022

Truthfully wish I could give zero stars. This place is the very definition of a slum. They refused to fix the spa for months, allowing algae to grow in it and become a health code violation. Our ac was broken for 49 days and we were promised a rent credit only to be told they will no longer honor that. They cut giant holes in all the walls to recipe the building only to never return. They ignored all our maintenance requests for our final month there, including a broken garbage disposal and sink backing up with dirty water. There is never an onset manager because they all quit from how horribly run this place is. Bonnie Trimble is the regional manager and will lie to you to try and secure your rent payment when you have legal standing to with hold rent. Never live here.