Sacramento, CA Telecommunications Service Provider

Great location to shop at and the staff here is very informative!

They were able to help me with my phone freezing

The excellent customer service provided by PJ Sartan earned this particular T Mobile location a 5-star based on my experience yesterday when I upgraded to an Apple 14 pho ... more

Completely unprofessional customer service, sales rep, Anthony I asked very direct question, and receive very vague answers, we have some business account with them now I ... more

Purchased a new phone but had to pick it up at a different location and even though I prepaid I was made to wait in line again at the next store for them to give me the p ... more

Slow. Soooo slow. No specs posted, no upgrade prices posted talking about seeing a representative I don't have an hour to wait for representative every time I come in the ... more

(Translated by Google) Great the staff are very antentos and polite (Original) Genial son muy antentos y educado el personal

I was at the Tmobile store at 1223 J St at 1.07pm on June 27 and was about to buy a white iPhone 12 Pro Max. I went in and asked James, the staff member. He said there wa ... more

He is very bad location and the customer service very bad

Went in just to pay my phone bill, and the "manager Hayley" Was incredibly rude, and unresponsive to any customer needing assistance, she'd scared off two customer's, and ... more

Transferred our service from Verizon for 3 lines and got 3 brand new IPhone 14 pro max phones for less than our old bill and better plan. GM helped us personally and was ... more

Their customer service support went down hill. The first time I bought a phone and contract it was great. Now I waited in line and they were not able to complete my reque ... more

Made us wait for 5 hours and still didnt do nothing

Great spot if youd like to take care of what u need and be in and out quick, Enrique Vega is the plug! Got set up with home internet and it was ready to just connect at h ... more

They lie n lie. Go5Gs fake...# weak sauce!!!

They are CLOSED!!!! Not there any more. 4 REAL. AND NOT because of the Virus! Very sad, very Sacramento. Victor was boss. Always a good man. Am gonnamiss him.

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Great firm! Very professional and lightning fast! I would highly recommend Kathy and her team for your CPA needs

The lady is rude and lacks customer service skills do not shop here, i know i wont.

Ok

I had a great experience with Kayla. She was kind and patient and caring. She didnt make a Commission. I didnt buy anything from her but she set up my new iPad and I left ... more

I was sent to a company other than the one I wanted. Metro was changed to another location.

Excelente servicio,muy amable la persona que nos atendió y nos ayudo en todas las dudas que teníamos gracias

Never get what I want out of this place, the only thing this place does does take your money other than that no other services they always refer you to another place to q ... more

Valentina was able yo help me switch companies quick and essy. Even help me switch and set up my home internet! Thank you amazona customer Service

I give this rating solely based on Derek the customer service representative at the K Street store in Sacramento. We went in to purchase a new phone replacement and he co ... more

Sold me a phone that didn't work, talking about they can only refurbish the same model, when the phone doesn't even work with all the Google features. This phone is garba ... more

My fiance and I visited this T-Mobile months ago to purchase a new phone after, inexplicably, T-Mobile dropped her number's line -- a number she's had for a decade that s ... more

Dre helped us switch over from Sprint. He was very knowledgeable and helpful. We walked out with a new phone and watch. Thanks again!

Emma has an attitude

Terrible. They lie. They took advantage of an older woman. Blamed the lack of 3G on a simple flip phone issue. Got to my grandmas house and we fixed it. They just didn ... more

Great customer Arlin and Mark were very helpful with my daughter's phone. They stayed after closing in over time to assist her. They were very friendly and patient. I def ... more

almost no iphones in stock to select from. why have a store open if there are no phones to choose from? you also cant order any online to let them know you want one and c ... more

The person who helped me was very friendly and helpful.

Very poor service,for no service they charge me $40 .I had to wait 1 hour for nothing.when I told them I am going to report this or call cops on u guys then they refund m ... more

Helpful people. Good selection of phones and accessories..

I advise you not to do business with this place and owner jim he ripped me off for 500.00 and agreed to give me a refund after i had several folks with over 30 years expe ... more

Kewl ppl working there very helpful

Itzel was so patient and kind to assist with my sim card upgrade. This is now the store for me.

I bought a phone from them a few years ago, and they think they're entitled to spam me with illegal and unwanted SMS advertisements and telemarketing calls. I've repeated ... more

Good customer service.

Update: Natasha provided excellent service today (6/27/23). I bought another 5G SIM card & Liquid Screen protector for another new unlocked Samsung phone: Galaxy S23 Ultr ... more

Good service

Julio is the best he really took care of me and transferred all my stuff without any problems I love him for that

Bren was so helpful; showed me the best options for exactly what I needed and even transferred all my photos, contacts etc to my new phone. Extremely satisfied.

Lots of cases and other accessories - but essentially nothing for my Pixel XL. For other phones, though, there is a lot of good stuff here.

Boost Mobile sucks I switch to MetroPCS and it's much quicker much faster I got a nicer phone there's customer service Representatives available 24/7 my dice switch to Me ... more