San Jose, CA Consumer Electronics

Quick and easy to get help.

Received the best service ever.

Good deals and they also fixed my iPhone screen in less than 15 minutes

Very good pricing. Their month plan is the best you will find. Took them a while to have time for me, but when they did it was all good.

Hi, went to T-mobile on Union Ave in San Jose, Ca on Saturday January 27,2024 to switch the service on my friends new Samsung phone. Wilson helped us, he was very helpful ... more

This place sux the lady at the desk not very helpful she just talks on the phone all day

It was very good

The two ladies Love to give you different quotes every time you go in, today they wanted $350 for an iPhone 12 with port in ....lmao what's great about them ripping you o ... more

Mario was extremely helpful and patient setting up my phone.

Only 1 person to help. Asked me to wait. Did not offer a seat. Stood for a while. Said it will take 10more mins after ignoring me for 15mins. Never go here

Female rep today Monday March 25 2024 at 3:40 pm was no help at all. I went to store. Just me. No one else. She was on her phone talking to a baby sitter and complainin ... more

Super easy iPhone upgrading process, Steven was helpful and answered all of my questions.

I had an amazing and the best experience at this T-mobile store. Irvin provided exceptional service, he was knowledgeable, friendly, and went above and beyond to help us. ... more

I came in to buy a pay as you go SIM card for my father in law since he was visiting from out of the country for 2 months. Ashley convinced made that if I opened a line I ... more

1. Bad customer service. I read some comments here, and i just experience the same. 2. Not professional. I told them my sim card is not working properly. I can only make ... more

Fantastic customer service; they are patient, thorough, and knowledgeable. Nothing is too much trouble. Highly recommended.

Great communication 😉

(Translated by Google) Wait a bit on the line but very good service (Original) Espere un poco en la línea pero muy buen servicio

Kevin at T-Mobile was absolutely amazing. His customer support was beyond exceptional. Natalie was also incredibly helpful. If you're looking for a new plan or device, de ... more

Scam, Fruad with poor attitude.

Media expert was helpful, many benefits as compared to other carrier, you still need to do your own research, some TMO workers at some locations are more receptive

Hello, it is a good company, it gives prices according to the market.

Bad. Exp

Don't go there! These people working there are useless, they can't help you with anything! I just purchased a wifi router and it didn't work and they won't take it back ... more

Was having some problems with find my iPhone. These guys are the best

Friendly experienced tech helped me

Vanissa thank you so much for your help, you certainly deserve 5 stars. Excelent reception.

The staff at this location are the RUDEST bunch I have ever come across! I go in to pay my phone bill and they take a Hispanic couple that came in after me BEFORE they wo ... more

Such a bad service, I dropped my Samsung Z flip 4 phone 2 months ago to the center under warranty repair. I visited multiple times since then to check on my phone because ... more

(Translated by Google) Excellent (Original) Excelente

I came into the store on 3/22/24 for an issue with my work iPhone. It was completely unrelated to my T-Mobile personal phone. The staff was so friendly and offered to hel ... more

Very small store. The clerk was eating in front of us. There was also a language barrier.

This store is permanently closed

Thank you Jason for your help! If you ever need help with your services, this is the place to go to. Overall staff is very friendly, helpful and most of all respectful of ... more

Service is top notch in store and on phone with customer service even though I had just moved to another carrier.

Good and efficient work done.

worst metro pcs store making me want to switch to a different carrier since every time i come here they wont help me at all, the first time i came in there was a lady jus ... more

There are 2 people who make the end-end experience at Magnolia home theatre fantastic at this location. Brian Corbin the General Manager who is a fantastic guy and easy t ... more

Great Service! I highly recommend

Very professional and fast service with marisol

Just playing the hurry up n wait game

Very helpful and patient with those who aren’t as tech savvy as others! Technology has changed so much throughout the years

I have not written a review ever for any other place but this place needs one.I hate writing this review but this is the worst customer experience I ever had.They will hi ... more

Nap is amazing. He really cares about his customers, very knowledgeable and is patient. I'll tell everyone I know to go there.

This time quick service.