Sand Dollar Inn

Dear Layla, thank you for choosing to stay with us. We're glad to hear that you had a pleasant experience at our place. We apologize for any disturbance caused by noisy neighbors, and we will address this matter with our team to ensure a peaceful environment for all our guests. We're pleased to hear that you enjoyed the proximity to the ocean. Your feedback is appreciated, and we hope to welcome you back for a more peaceful and enjoyable stay at Magic Carpet Lodge Seaside.Warm regards,Guest Experience TeamMagic Carpet Lodge

Dear Linh, we are deeply sorry to hear about the experience you had during your recent stay with us. Your satisfaction is of utmost importance to us, and we sincerely apologize for falling short of meeting your expectations. It is truly disheartening to hear about the unpleasant odor in your room and the inconvenience you faced when seeking assistance from our front desk staff. We understand the importance of providing a clean and cozy environment for our guests, and we regret failing to rectify the situation promptly. Please know that we are actively investigating the issue and making amends to ensure it does not recur. Additionally, we apologize for the unprofessional response from our staff and the use of Febreeze; this does not reflect the level of service we strive to provide. We understand your frustration and disappointment, and we assure you that we are taking immediate steps to address the concerns you have raised. We value your patronage and hope to have the opportunity to regain your trust in the future. Should you choose to stay with us again, please do not hesitate to contact us directly, and we will ensure that your next stay is nothing short of exceptional. We are disappointed that we could not make you truly feel welcome during your stay with us. We assure you that this is a rare episode at our beloved hotel and request you kindly give us one more chance to provide you with the guest experience you deserve!Warm regards,Guest Experience TeamMagic Carpet Lodge

Dear Guest,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Warm regards,Guest Experience TeamMagic Carpet Lodge

Dear guest, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Warm regards,Guest Experience TeamMagic Carpet Lodge

Dear Javier, thank you for your positive rating! If you have any specific comments or suggestions for improvement, we'd love to hear them. We look forward to welcoming you back for another great stay.Warm regards,Guest Experience TeamMagic Carpet Lodge