Harbor Property Management - Torrance

May 21st, 2021

Kelly Berrios Leasing Coordinator This lady here is horrible, rude with the nastiest attitude im a very respected person in my community and out of all the management companies I ever worked with this is the WORST AND IM A 2020 REVIEW THIS IS CURRENT!!!! THIS REVIEW IS NEW SO I ADVICE ANYONE TO TAKE THIER BUISNESS ELSE WHERE BECAUSE ALL THEY WILL DO IS ROB YOU FOR INFORMATION AND MONEY!!! I WILL BE SUBMITTING A DETAILED REPORT ON HOW THEY CONDUCTED BUISNESS SOON IN THE LA TIMES BECAUSE NO ONE SHOULD BE TREATED LIKE THIS AFTER MONEY WAS PAID TO THIS COMPANY JUST RUDE,UNPROFESSIONAL, UNRESPONSIVE AND VERY IRRESPONSIBLE!!!!
Oct 5th, 2020

As a property owner, they failed in every aspect. They're very disorganized. Every time you call the last person you spoke with has been fired or quit. No continuity. Here's a shortened list of mistakes they made that cost me: failed to initially make ready the property (2mo rent), didn't switch over utilities with new tenant (late fees from utilities company), failed to use preferred vendor for repairs (unknown extras likely thousands), refused to do final walkthrough (still collected fee for final month), unable to provide tax information for 2 years running. They claimed it was some system error. It seemed like they have an invested interest in using certain vendors for maintenance. I'm not sure if it's a direct kick back or incompetence. Do yourself a favor and look elsewhere. The apathy for their clients starts from the top with Scott and rolls down to the 10 to 15 different employees you'll be re-explaining every issue to.
Sep 10th, 2020

Friendly staff.
Dec 15th, 2017

Super kind and always courteous. Quick response if there's an emergency. I love renting with them
Aug 19th, 2017