Travis Credit Union

Will F. _{on Yelp}

Feb 5th, 2023

First off, let me state that my standards are extremely high when it comes to customer service; it is extremely hard to find genuinely kind people these days. On Travis AFB, I highly recommend you seek out Mr. Ta'Lon McKinley at the Travis Credit Union across from the BX. This young man was well spoken, made great eye contact, reassured my needs and "actually" followed through with what he said. He is a Senior Financial Service Representative at this branch, and it if wasn't for him; I would have walked away. He took the time to actively listen and then respond; explaining my financial needs (auto financing) thoroughly. He closed the deal by making phone-calls and sending out emails keeping me informed every step of the way! Management, keep your eye on this young man; he's going places and needs to be groomed for higher levels. A Million Thanks to Ta'Lon and thanks to Travis Credit Union!

warren finney _{on Google}

Jan 14th, 2023

I normally use the TAFB/SUISUN branches to conduct my business. And I love the service that I receive from them both! Its nice when you walk into the building and the tellers greet you my your name, even with my face covering on.

Dennis A. _{on Yelp}

Aug 22nd, 2021

This bank is the worst! Customer service is atrocious. They have one teller and the line of customers is literally out the door.

Corey B. _{on Yelp}

May 3rd, 2020

Not for a specific branch. Decided to go with Travis Credit union since they told me they were "military friendly" with payments on my auto loan. Set up auto payments each month but found out many months later that you can not make payments towards your principal with auto payments you can only call to pay towards the principal if you are making additional payments monthly than just what your payment is. Kind of hard to do when your no where near phone service. Wouldn't recommend if you are planning on paying off your loan early they make it very difficult.