Edible Arrangements

I was very upset with my Valentine's day order today they gave not fresh fruit the flower were still left in there packaging with plastic and paper still on them some flowers were dead and also I paid for balloons and did not get those and when you call the store the people are rude the so I am waiting for this store to call me so I can let them know how poor service I got on a special day
Mar 1st, 2024

Feb 27th, 2024

I waited 15 mins for three different people to come talk to me and just for the last one to say that they didnt know anyone was waiting. The first too females were rude and short. I get its valentine day and you are busy but if someone is waiting to place an order and you tell them to hold on a second dont leave them out there waiting. At least tell someone else to go out there to assist them.
Feb 25th, 2024

Placed an online order for Valentine's Day and order went through with no issue. Show up in the store to pick up the order and they state that the order went through but they were not taking online orders. I should get an automatic refund in 2-3 days is the only comment offered. For as large as this business is, the fact there was no notice of an order issue prior to me showing up in the store is unacceptable and as unprofessional as it gets. Poor customer service, especially for the prices they are charging. Recommend people find another business to use so they don't end up in the same boat.
Feb 18th, 2024

I went to the store to place an order my son's birthday on 1/27/2024 - Sunday and nobody came out but I can hear people talkin behind the closed door. I stood for 30 minutes and wondered if the place is open for business. Finally, a guy came out with a mohawk hairstyle but he didn't say anything and went back inside. Another person -a lady came out and I tried to talk to her- I said I've been waiting here for so long- are you open? She looked at me and walked away and went back in. The store was empty but thought maybe because the products are perishable and maybe their kept inside. I just wanted see the chocolate covered fruits before I order. While in the store, I googled if there's a store where my son lives and found one. I called the place and someone answered immediately and helped me and my son received the goodies within an hour. I gave this store BIG FAT ZERO for NO SERVICE OFFERED.
Mar 6th, 2024