Aquarium Restaurant

This place is not far off from the entire rest of the aquarium as far as staff engagement and competency. The food is extremely over priced which is fine for the experience if you had even sub par service. This place is truly a waste of time and money..
Apr 6th, 2024

So....my family and I went for my Dad's birthday. We were sitting in the Water room, enjoying our meal....but then a bug crawled on me. My dad got under the table to check it out, and we saw at least 4 plus very large bugs, and 2 squished on the rocks from people before. Our waitresses was amazing she got under the table and inspected it and immediately moved us to another table. Then the Manger's came over one was very nice (and told us that they had bugs down there before.....a month ago) the other was very rude and disrespectful, to me, my father and everyone. They told us that we could get 1 dessert for free after everything we went through . And on top of that we are Members of the Aquarium!!!!! After everything we had to go through, we finally got our meal paid for. I still feel bad for the people sitting next to us they never moved them to another table. It's very hard to write this report because, I truly do love the Aquarium but situations like this should never happen and if they do, it should be taken care of in a appropriate manner. Over all im very mad and thought of fileing a heath code violation report. PLEASE if you are ever ever ever sitting in the Water Room (a room aside of the main dining area or even if your arent) ALWAYS CHECK UNDER YOUR TABLE!!!!! Date this happened: 4/7/24
Apr 6th, 2024

Worst sirloin Ive ever had. 0 seasoning and for $40 a plate I expected better. Coconut shrimp was great. Kids pizza was awful. Drinks were awesome. View was amazing ! Which is what you pay for. Probably getting appetizers next time with a drink
Apr 5th, 2024

I used to take my son here on his birthday and it was great. The food was great. The service was great, and there were mermaids. I took my grandson here for his birthday on April 5. The service was so bad we were left unattended for about 30 minutes. When the food finally came, the fish and chips were mushy, the fish tacos were mushy. They never brought out the clam chowder we ordered, they just forgot. Although we said numerous times we would like the birthday cupcake for my grandson she never brought it out until we actually got up and left because we got tired of waiting. This place is so ghetto now not worth the trip. The aquarium was super crowded. Overall, it was a waste of time and money, do not bother with this restaurant it's overpriced and the food is disgusting.
Apr 5th, 2024

What in the world happened to this restaurant? It took 25 minutes for our drinks to come out. My son ordered chicken tender, how can you get those wrong? Impossible? Wrong, they managed to make them so disgusting the manager even agreed. But still charged us. Super strange, unprofessional experience. We used to LOVE this pace.
Apr 3rd, 2024