Chase Bank

Came here to change my last name on all my accounts due to me getting married and I had the most pleasant appointment with Jonas Campbell. Jonas, you are a bright light! He helped make this tedious process such a seamless process. He asked all the right questions even called the day prior to my appointment to make sure I knew exactly what to bring and was a great conversationalist. Jonas even helped me take care of some over draft charges on my business account that I thought I had taken care of. GREAT attention to detail. Thank you Jonas for all your hard work behind the scenes and I hope your hard work doesnt go unrecognized!
Dec 7th, 2023

Oct 3rd, 2023

Ive banked with chase for over 10 years now and have been a very satisfied customer. I went into this location to have a document notarized, my experience was great, the location is very clean and newly renovated. I was greeted upon entering and assisted with all my needs quickly and kindly. I noticed multiple negative comments regarding the notary services, it specifically states on the website to call in advance to make sure notary services are available.
Sep 30th, 2023

I dont bank with Chase and thank god i dont, but this is a warning for those who are shopping - dont choose Chase, dont trust them. This company wont take responsibility for not properly doing their job correctly. A hacker could access over customers accounts and the bank wont bat an eye. A secured bank should always help their customers, not leave them in hole. If Cooperate greed had a face, Chase Bank would be one for the books. I recommend Wells Fargo, UMB, Capital Oneanything BUT Chase.
Jun 18th, 2023

Absolutely do not waste your time going to this bank unless youre using the ATM and dont need to interact with a human. I came in with a paper that needed to be notarized from my lawyer for the home I was selling in another state. I was drilled by the woman who was the notary for the bank. She made me feel like I was committing fraud or something. It was a legal document from a lawyer - very straightforward. This woman was disgusting and judged me as if I was trying to get something by on her. She was slurring; sure she was on something. Dont go to this woman if you have to go inside - shes a 45+ woman with brown/gray hair. I was livid leaving as I wasted over 40 min inside this bank as she read the paperwork slowly and then said she needed to go in the back to figure something out then came back and had the actual nerve to tell me she couldnt notarize, to go to UPS. Im a chase customer of over 10 years and this would had been free to do for chase customers. I hope this woman is fired from her job. For this nasty lady to judge me when she cant even form a sentence properly - girl BYE i was selling a house - something youll likely never be able to do in your lifetime. Congrats on being a notary at chase bank broke a$$.
May 8th, 2023