Cellairis

I payed him 300$ to fix the screen of my laptop. It turns out it wasnt the screen and something internal so he ordered whatever cable he needed and now its been nearly 2 months and i havent gotten my laptop or any updates other than "im waiting for a part" this is ridiculous and completely unprofessional. I just want my laptop back so i can send it somewhere else to get fixed.
Mar 21st, 2021

I called and they said they were open, but when I went there, the gates were closed and the lady wouldn't open it for me, she just took my phone into the back without me being able to come in and watch her. She could've stolen my phone. Seems very ghetto.
Feb 9th, 2021

I brought this Cellairis location my phone when the charging port broke and my phone wouldn't charge. After telling them three separate times that my Mother had just passed away when my phone broke. I told them that her saved voicemails, our last in person conversation recordings and photos of her last six months of life were on that phone along with other important documents etc. I spoke to the owner, his girlfriend and the other male employee at this location, they all knew that. I pleaded with them multiple times to please be careful to not delete anything because I hadn't been able to save anything yet. My phone ran out of battery, I plugged it in, and it couldn't be charged to back up my phone before I brought it to them. To make a long story short, the owner reset my phone and completely wiped everything off of it. I will never get to hear my Mother's voice again because of what they did. When I got my phone back the first time, the phone still wouldn't charge and had a new problem, some kind of electrical issue. The phone had some new electrical glitch. At that point you could still see that the information was on the phone. I talked to the owner, he insisted that my phone was able to charge and had been fixed. Which clearly it hadn't been. It was either bring it back to him to fix or lose the $100 I already paid them to fix it. So I brought it back to them. A mistake I now regret. I After the owner looked at it, he still maintained that there wasn't a problem and that they fixed it. At this point I gave up, and just decided that when I got back home I would take it somewhere else to fix. Once I got home, I mailed them a $28 check to overnight my fully charged phone back to me so that I could get my information off of it. When I got my phone it had been completely reset and wiped clean. I am heartbroken. My experience with this company was the single worst experience I have ever had. This business owner is an immature kid, that has no problem lying to you. I hope this review is enough to stop someone else from experiencing what I have. On top of everything they did, I still can't get the phone to charge through the charging port. I have all of my phone conversions with Cellairis recorded. The owner was caught on recording lying to me multiple times. The owner even told me that he didn't reset or wipe my phone after I asked him if he did when he was repairing it. He asked me for my Blackberry Id, which I thought was unusual to need since the phone never required it unless it was a brand new phone or had been reset. This experience was heartbreaking. I am completely devestated that I lost my Mother's voice and I will never get to hear it again. I got no apology from Cellairis for what they did. What they took from me can't ever be replaced. I wouldn't recommend anyone taking anything to them.
Nov 5th, 2020

Don't let them fix your IPAD made mine worse had it for 2 weeks and now it will cost me double. They do not use authentic apple screens either. Generic that are not even adhered right felk off in 2 days. Unprofessional kept it for 2 weeks and now it's in worse condition then what I dropped it off with. The owner Donne is totally sketch and gave me a fake 1800 number to call. 2 years later I'm out of a 1600 iPad thanks to this jerk!!
Aug 23rd, 2020

We were passing through and the covid had affected their business hours. I thought that texting for an appointment would be a hassle but we only waited 10 minutes start to finish. Great experience.
Jul 25th, 2020