Mennillo Plumbing

I unfortunately did not have a positive experience with this company. Poor customer service, poor communication and poor delivery of service.
Apr 4th, 2024

Horrible Experience! I had them come back out to repair the same drain under the sink which they repaired six months ago. I also had a leak in master bath, they tried to fix. 30 minutes after they left it was leaking again, called them back and they returned sane day. Jim said he fixed it, and again within 30 minutes it was leaking again. Called the office they said they need to redo all the plumbing to fix. Why didn't they do this the right way the first time!?? I asked them to fix leaky hose faucet outside, could not fix it. So they charged me $564 to not fix two leaking faucets and to redo a job they did siX months ago. I called the office they said it would cost another $700 to redo the trap in bathroom to correct the issue. No Credit issued no apologies. STAY AWAY! The are not professional plumbers. Professional Scammers!
Mar 28th, 2024

Dealing with service companies and service people can be very intimidating and stressful, but Menillo plumbing was incredibly customer centric and efficient. I called, and they politely responded with a clear and simple scope of the job and a fair, estimated cost. They were able to schedule the work in an unexpectedly short time. A very polite service person arrived as scheduled, and everything went exactly as they informed me. Professional, clean, and efficient. The only problem was that their minimum charge is one hour and they were so efficient that they finished in half the time. I thought they should have informed me and asked if I had another small project that I wanted to include for the same labor cost. As time estimating is not an exact science, I still gave them 5 stars without hesitation, and they will be first to call again.
Mar 21st, 2024

Highly recommend Mennillo Plumbing! Mennillo Plumbing worked with us on a Commerical project. The project was extremely seamless every step of the way. Highly professional, trustworthy and reliable. 5 star company all around!
Mar 9th, 2024

The positive: They answer the phone every time, the plumbers are punctual, communicate well about their arrival, and present themselves professionally. The gripe: I had a problem with my 3-handle shower body that won't shut off completely - it was dripping. It felt like "metal on metal" when closing it, so it was a worn-out gasket. The technician's first proposed solution was either to replace all three cartridges, or the entire shower body with a retrofit one-handle design. I had to insist on just replacing the valve gasket. The tech said that "it's a band-aid, that it will leak again in a couple of months," etc. etc. Well, if it's replacing like-for-like with a right gasket, and the previous one lasted me 10 years, why would the fix last only "couple of months?". Mind you, I am not asking for a warranty here. "The valve seat can be corroded", he said, before even looking at it. It was NOT corroded, and replacing the gasket fixed the issue, of course. It is not less a less reliable solution, either - after all, the previous gasket lasted 10 years, and the cartridge is mechanically sound - it's not corroded or defective in any other way. My point is: yes, it is, of course more profitable for the company to replace the entire assembly, but please offer me the most cost-effective fix without me having to push for it, along with the more "complete" solution, and let me decide for myself.
Feb 8th, 2024