Apopka, FL Bank

Unco- operative mostly! Seems staff can only respond to questions with 'yes and no" answers... Do not volunteer other information about your account. Dis hearting.

Unpleasant welcoming

The best the bank EVER!

Youssef Gerguis was the person who helped me.

If I could give zero for the Director of First Impressions who is sitting at the door, I would! He needs a strong course in Customer Service!

The people working there are so lazy and useless, they made me wait for almost 40 minutes for nothing.

Love it

If you have a family member with this bank and your family member owes money this bank will withdraw it out of your account. I do not trust them with my money. Now Im sho ... more

Tellers are always friendly

Literally the worst bank. I had account for years and closed it cause of the customer service. Tried to deposit a check into my husband's account in my name today after w ... more

fees are way to high. Not worth it

I never went into this back before. I decided to go today and see if they had $2 bills and 50 cent pieces, as I went to Wells Fargo, truist, and another bank. I pulled up ... more

Melissa Rolon offered a poor and unprofessional service!

Worst branch ever. Went in to open a new account, the banker working there basically refused to help because supposedly she had an appointment coming in after 20 minutes ... more

Need more employees, everything else I am very satisfied This is my second time In this month and as you can see 2 employees with a long line one in the front and the oth ... more

Outstanding customer service by Mrs.Cindy Freycant & Great manager Ms. Stephanie

Dear Bank of America 3 atms is not a bank. The world did not end due to Covid . Put your employs back to work. Your customers are not happy you have our money and we cant ... more

Been using them steadily for over a year now, and have been extremely pleased. Customer service is amazing and they are always ready to greet me with a smile and take car ... more

Great experience, friendly staff and very clean inside. I was able to cash my check as a Non-Bank of America member for a small fee. Entire process took all of 7 minutes.