Holiday Inn Gainesville-University Ctr, an IHG Hotel

Apr 4th, 2024

Food & drinks: Peisano's pizza. Excellent! And mozzarella sticks too (10 to an order!)
Mar 19th, 2024

Room wreaked of smoke and Ozone. Asked for a different room and waited for over an hour before they told me they couldnt move me but would deep clean it. Came back and the room wasnt touched. Ended up sick due to Ozone poisoning and all my clothes wreaked of smoke and ozone. Manager offered me a free breakfast which already came with my room. I highly recommend not staying hear.
Mar 4th, 2024

For your own health, please stay away from this location until ongoing renovations are completed. Its prime location next to the university, a supermarket and numerous casual restaurants does not make up for its current state. It is so bad that one of the members of my group came down with respiratory congestion during her stay that prevented her from working the next day. Renovations cannot come soon enough at this location despite the staff trying to be their friendliest to compensate. Literally everything but the lobby is in a state of either disrepair or renovation. This is down to the smell of the rooms and hallways which seems to be a combination of disinfectant and mold. The rooms are clean otherwise, but have an aging mid-century vibe and inadequate ventilation. Normally, I don't mind underequipped exercise rooms but I stayed away from the one in this hotel for fear of inhaling dangerous particulates. The laundry room was functional but dilapidated. It was also poorly labeled as I had to ask for specific directions to find it. Once inside, I felt like I was doing laundry in a 3rd world country. The breakfast area was clean but felt like being in a prison as it had no windows. Thankfully the food was decent. My two day stay made me wonder why this hotel was allowed to operate while being renovated.
Mar 23rd, 2024

To say the rooms in this hotel are disgusting is an understatement. I arrived an hour early hoping to check in but was told I needed to wait until 3:00. Fair enough. At 3:00, still no room available so I sat in the lobby for 2 hours while numerous guests came to the front desk to report no water in the room, toilets wouldnt flush, etc. They were told it was due to renovations on the top floors. Also, guests were warned that between the hours of 8AM and 8PM there would be loud jackhammering! Seriously? People come to their rooms to rest at a hotel. I felt sorry for the front desk employees, but they were very polite to every guest. I finally got a room at 3:30. We have stayed at this hotel dozens of times in the last 8 years. We knew it is old and has NEVER been updated. The room was just gross. Everything metal was rusted and the bathroom floor was stickier than a movie theater floor! I turned around and went back downstairs and told them I just couldnt stay in that room. They didnt even act surprised! After waiting another hour (and hearing numerous complaints from guests) I decided to give up the convenience of the location and try for another hotel. The front desk manager was very polite and made several calls to other hotels in the area, but they were all booked! Finally at 5:00, they were able to find a room. (I guess it is impossible for the cleaning service e to clean rooms without water so they were delayed). The manager walked me to my room to check make sure it was clean. The first room we went to was on the 3rd floor. As soon as the elevator opened, there was a revolting smell of mildew. The manager mentioned that the 3rd floor had flooded the previous week. When she opened the door to the 3rd floor toon, it smelled so offensive, she didnt even let me in! We then went to a small room on the 4th floor. It was not as smelly so after 3 hours of waiting on a room, I agreed to stay there. There was nowhere to put luggage (no way I am putting on the nasty carpet). The sheer curtains had a nasty stain I dont even want to think about what it could have been. As noted, the construction started at 8am. Drilling right about our room. Tiny black specks were falling from the ceiling onto the towels. It sounded like the ceiling tiles were the only thing between our ceiling and floor above (you could actually see light above in the cracks and we could hear the workers yelling). Why not close one end of the hotel at a time during construction, or better yet, just close it until completed??? Also, maybe designate one elevator for construction and the other for guests. Dust everywhere walls, floors, etc. Only good thing was Savanna at the front desk and breakfast. Otherwise, AVOID this hotel!!!
Feb 22nd, 2024