Metro by T-Mobile

I went into this establishment today and while I was there, the regional manager whose name was Rafael Irizarry verbally assaulted my elderly grandmother, and yelled in her face while the other staff sat there and watched. I have filed a report. I would stay away from this establishment, they dont treat their customers well. How embarrassing, Rafael you should be ashamed of yourself.
Mar 15th, 2024

I am 100% satisfied with the service that Miss Fabiola provided me, very happy and grateful for her attention, I give her a 10 out of 10.
Mar 14th, 2024

Asked for an inexpensive phone because I break, wear out & replace them annually. The boy working had a lot of gold on & alot of false confidence . He just kept phone shaming me saying " Oh' we don't have any of the CHEAPY phones because they get bought up quick". He mentioned other options & called them cheapy options about 5 times total. He even yelled across store to ask his coworker if they had any other cheapy options in front of several people . It's funny because the boy working had cheap beat up fake gold / black glasses on. I know that because I'm an Optician & we don't even call our inexpensive glasses cheap to clients. Sad, I went to another store instead.
Mar 12th, 2024

Jan 26th, 2024

Can't beat the prices, no contract, no hassle. But they ought hire a few more folks and train them not to be chatty and exchange recipes for over 55 minute per customer when others are waiting. We all appreciate attentiveness, but today's experience was excessive. Still, by far best value
Dec 21st, 2023