LMCU

After moving to the Naples area in 2019 we continued to bank with our credit union that we had been with for many years in the Tampa Bay area. But a little over a month ago we decided it was time to find a new bank. After looking around, Lake Michigan Credit Union caught our attention on Collier Blvd. When I called them, I spoke to Rami, and he was so professional and friendly, I knew right away it was the place for us. We transferred our money from our old credit union to LMCU, and from day one Rami has been more like a family member than an employee at the place where we bank. Whether going thru the drive through, or walking in, which I prefer, everyone is so friendly. The first thing I hear is “good morning”. I have stopped in often to ask questions about investments, and their different accounts, and Rami has always answered my questions and made me feel welcomed. I have told our church about them, and our friends, including a group I meet with monthly to strategize with. I highly recommend Lake Michigan Credit Union. Recently I bought a new car for my wife, and as usual, Rami walked me through the process until our loan was approved. I wont bank anywhere else, their products are some of the best you’ll find, and Max Checking is amazing!
Oct 2nd, 2021

They charge a ‘convenience fee’ for other credit unions. This is NOT a credit union.
Apr 12th, 2021

Beware
Nov 26th, 2020

Worst branch EVER. Never have I experienced such rude and incompetent people. I am the type that likes to give the benefit of the doubt and the last 3, yes, THREE times I have gone to this particular branch, they are unhelpful. Because of them I will be cancelling my account with Lake Michigan.
Aug 20th, 2020

I came into the branch to have an issue addressed since I was being neglected from my online loan application. I was pushed to the side and was an after thought for the staff online which really upset me. They weren’t helping me at all and barely responded to me. Maria, the branch manager, had taken on the sole responsibility of not only assisting me in completing my loan, but also taking on the entire role of completing the process and even staying late to help me get funds for my new car! I have never experienced such a tremendous customer service and attention level of this magnitude from someone in banking, and I can promise you that if you ever need anything related to loans or banking, Maria and her staff at this branch will go above and beyond to ensure you are taken care of. I am extremely grateful for her and the help of her staff. Without her, I wouldn’t have been able to purchase my first car and an enjoyable experience at that.
Jul 14th, 2021