Chamber Rating

3.9 - (2144 reviews)
933
577
258
142
234
Read Our 2144 Reviews

Chamber Rating

3.9 - (2144 reviews)
933
577
258
142
234
  • Brittany

    Great location for Market HOWEVER rooms were very low quality and cost way more than air bnbs close by. Glass shower doors installed incorrectly and sound like it will shatter when it closes. Cieling was filthy from the ac blowing on it. That Did NOT help our allergies.. but staff was helpful. Bar didn't have ANY off their advertised drinks on the menu. Spent $30 for 2 drinks that were not good. I watched the bartender pull out 1/2 a Flat coke to make which was the only coke she had. They really need corporate to fix a lot of the issues. Update 2024. Got a room with no mini fridge although I chose an upgraded room rather than what we normally get. Staff was exceptional this time however! Customer service has stepped their game up! Rooms: It was decent but expensive for not even getting a mini fridge. Or anywhere to put clothing etc. Food & drinks: Just dont...
    Apr 7th, 2024

  • Jerrod Henderson


    Apr 4th, 2024

  • Geronimo Cabrera


    Apr 4th, 2024

  • Samantha Beckman

    This is not a place I will be staying at again. We were he for the Big South Volleyball tournament, lots of people! The hotel has a large area in the lobby with seats and a pool table so it was a great place for the teams to chill. There is a bar that also serves food. Checking in took awhile and the guy said hello and that was all. I had to listen to the other person just to get the details about breakfast, checkout. There is a lighted panel behind them with holes that makes it incredibly hard to even look at them. The wait for the elevators going up was long and the elevators themselves are so dark with the red and blue lights that you cannot read the floor buttons. The rooms are small with the absolute minimum lighting you can imagine. The room was hot and the air would only go down so far. I had to buy a fan to keep the room from getting stuffy. The sink wouldnt drain and the toilet was controlled by a gremlin! The noises it made when you flushed and again at 2:00 in the morning was not fun. The tv had no signal so we could not use that. The upside is that the beds were very comfortable! The location is good if you want to be in downtown. We were able to walk to several places in 5 minutes. For checkout, with all those teams there, the had 1 employee staffed. Overall, not a terrible place but for the price they charged ($225 per night), go somewhere else.
    Mar 31st, 2024

  • J Irby

    Nahvah B. You are awesome and we will stay here whenever we are in town.
    Mar 30th, 2024

Read Our 2144 Reviews

About
Aloft Atlanta Downtown

For both business trips and leisure getaways, this upscale hotel provides vibrancy and style worth celebrating. Guests will relish this hotel's loft-like rooms, free Wi-Fi, on-site dining, live music, fitness center and location near Georgia Aquarium.

Contact Info

  •   678-515-0300
  •   (678) 515-0319
  •   Facebook

Products

  • Hotel

Services

  • Hotel

Brands

  • Aloft

Languages

  • English
  • Spanish

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DINERSCLUB
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Aloft Atlanta Downtown?

A The phone number for Aloft Atlanta Downtown is: 678-515-0300.


Q Where is Aloft Atlanta Downtown located?

A Aloft Atlanta Downtown is located at 300 Ted Turner Dr NW, Atlanta, Georgia 30308


Q What is the internet address for Aloft Atlanta Downtown?

A The website (URL) for Aloft Atlanta Downtown is: https://www.marriott.com/en-us/hotels/atldn-aloft-atlanta-downtown/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0


Q How big is Aloft Atlanta Downtown?

A Aloft Atlanta Downtown employs approximately 20+ people.


Q How is Aloft Atlanta Downtown rated?

A Aloft Atlanta Downtown has a 3.9 Star Rating from 2144 reviewers.

Ratings and Reviews
Aloft Atlanta Downtown

Overall Rating

Overall Rating
( 2144 Reviews )
933
577
258
142
234
Write a Review

Brittany on Google

image Great location for Market HOWEVER rooms were very low quality and cost way more than air bnbs close by. Glass shower doors installed incorrectly and sound like it will shatter when it closes. Cieling was filthy from the ac blowing on it. That Did NOT help our allergies.. but staff was helpful. Bar didn't have ANY off their advertised drinks on the menu. Spent $30 for 2 drinks that were not good. I watched the bartender pull out 1/2 a Flat coke to make which was the only coke she had. They really need corporate to fix a lot of the issues.
Update 2024. Got a room with no mini fridge although I chose an upgraded room rather than what we normally get. Staff was exceptional this time however! Customer service has stepped their game up!
Rooms: It was decent but expensive for not even getting a mini fridge. Or anywhere to put clothing etc.
Food & drinks: Just dont...

Business Response on Google Apr 8th, 2024
Dear Brittany, We appreciate your detailed feedback about your recent stay. While we're pleased to hear that you enjoyed our convenient location and found our staff exceptional, we sincerely apologize for the issues you encountered with the room quality, amenities, and bar service. Your comments are invaluable to us, and we will address them with our team to ensure improvements moving forward. We'd love the opportunity to host you again and provide a more satisfying experience. Thank you for choosing us and sharing your thoughts.Bobby ClarkGeneral Manager

Jerrod Henderson on Google

image


Geronimo Cabrera on Google

image

Business Response on Google Apr 5th, 2024
Dear Geronimo, Thank you for the excellent rating for Aloft Atlanta Downtown! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Bobby ClarkGeneral Manager

Samantha Beckman on Google

image This is not a place I will be staying at again. We were he for the Big South Volleyball tournament, lots of people! The hotel has a large area in the lobby with seats and a pool table so it was a great place for the teams to chill. There is a bar that also serves food. Checking in took awhile and the guy said hello and that was all. I had to listen to the other person just to get the details about breakfast, checkout. There is a lighted panel behind them with holes that makes it incredibly hard to even look at them. The wait for the elevators going up was long and the elevators themselves are so dark with the red and blue lights that you cannot read the floor buttons. The rooms are small with the absolute minimum lighting you can imagine. The room was hot and the air would only go down so far. I had to buy a fan to keep the room from getting stuffy. The sink wouldnt drain and the toilet was controlled by a gremlin! The noises it made when you flushed and again at 2:00 in the morning was not fun. The tv had no signal so we could not use that. The upside is that the beds were very comfortable! The location is good if you want to be in downtown. We were able to walk to several places in 5 minutes. For checkout, with all those teams there, the had 1 employee staffed. Overall, not a terrible place but for the price they charged ($225 per night), go somewhere else.

Business Response on Google Mar 29th, 2024
Dear Samantha Beckman, We deeply regret to hear about your disappointing experience during your recent stay. Your feedback regarding the check-in process, elevator wait times, room amenities, and maintenance issues is concerning and certainly not reflective of the standards we strive to uphold. We apologize for any inconvenience caused and assure you that your comments will be addressed with our team for improvement. It's heartening to know you found our location convenient and beds comfortable. We appreciate your patience and understanding and hope to have the opportunity to regain your trust in the future.Bobby ClarkGeneral Manager

J Irby on Google

image Nahvah B. You are awesome and we will stay here whenever we are in town.


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Overall Rating

Overall Rating
( 2144 Reviews )
933
577
258
142
234

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