Wylie Hotel Atlanta, Tapestry Collection by Hilton

Hours

Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours

Chamber Rating

Verified Member
4.3 - (208 reviews)
142
26
13
11
16
Read Our 208 Reviews

Chamber Rating

Verified Member
4.3 - (208 reviews)
142
26
13
11
16
  • Guy Kernizan

    I find the room to be small.
    May 14th, 2024

  • Jeff Thompson

    Beautiful yet quaint hotel. All of the staff was very kind and helpful. Hotel is excellent location
    May 12th, 2024

  • Hillary Sullivan

    Pros: - convenient location - nicely decorated - good size rooms and bathroom Cons: - super loud. My room was on the 5th floor which is the top floor. Im not sure what is on the roof but I constantly heard stomping above me all hours of the day and night as well as what sounded like the dragging of chairs and furniture and dropping of heavy items. It was like being in an apartment with upstairs neighbors from hell. - the check in process was disappointing. We had an early flight and arrived at the hotel early understanding check in wasnt until 4pm. We planned to drop off our bags and head over to ponce city market. We were told our room would be ready at 2:00 and to come back then. We came back at 2:00 and the room wasnt ready. We waited for an hour and asked about the status again and spoke to a different front desk person who said she would text when the room was ready. A half hour later I got a text and checked in at the desk again and yet another front desk employee was there and told me check in wasnt til 4:00. I said I know but I was told my room would be ready at 2:00 and he brushed me off. Finally at 3:55pm he allowed me to check in. The problem here is I didnt expect or request an early check in but was told 2pm by the first person and ended up wasting 2 hours waiting which was frustrating and the employees were not particularly kind or friendly or understanding. - the water/ice stations were not working - Hilton brand hotels only do limited daily housekeeping and we only got fresh towels once during our 4 night stay.
    May 3rd, 2024

  • Kendra Thurmond

    Room was very clean and the balcony added a nice touch! Can't say enough about the valet staff and bartenders! Big shout out to Jackie, Tim, and Miranda!They were all very kind, personable, and professional! Highly recommend and will definitely be back very soon! Nearby activities: Ponce Market Walkability: The Beltline
    May 1st, 2024

  • Turner Kennebrew

    WoW . WoWza . WoW!!! Rooms: My Diamond Membership ELevated me to the Q-Suite, which was a GORGEous Surprise. I was aLso gifted with a beautifuL keepsake key chain adorned on a vase with a rose. I LOVED THE BRASS FIXTURES + HARDWARE through my Suite - Perfect Touch. Nearby activities: Historic 4th Ward . Restaurants . Parks . The BELTLINE + More. Safety: I feLt secure throughout the property. Walkability: Ponce City Market + aLL of her Goodies are a Stones Throw Away aLong with WhoLe Foods. Food & drinks: The ambience within Mrs. P's is warm + romantic. My server was SteLLar, + my Crab Cake Sandwich + TruffLe Fries were SubLime. I was gifted a deLicious cocktaiL, yet I can't recaLL her name - BLame it on the Jetlag. ;) Noteworthy details: From the moment my fur baby + I exited our ride share, we were warmLy greeted with a GLorious SmiLe + HeLLo from the Handsome VaLet. The V.P's of 1st Impressions continued in the Art GaLLery Lobby, where we were greeted by the Kindest Hosts when I checked in. PLease Look up my arrivaL date of 10.31.23 to reveaL the Ladies name who provided me with HeavenLy Service.
    Apr 30th, 2024

Read Our 208 Reviews

About
Wylie Hotel Atlanta, Tapestry Collection by Hilton

A revival of the original 551 Ponce, our boutique hotel retains the property’s homey legacy. We are a short five-minute drive from the Georgia Aquarium, Sweet Auburn Market and other downtown and Midtown Atlanta attractions. Our bespoke guest rooms offer comforts of home and Ponce City Market views. Enjoy a sophisticated selection of comfort foods along with sweet and savory treats any time of day in our restaurant.

Contact Info

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DINERSCLUB
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Wylie Hotel Atlanta, Tapestry Collection by Hilton?

A The phone number for Wylie Hotel Atlanta, Tapestry Collection by Hilton is: (470) 437-4400.


Q Where is Wylie Hotel Atlanta, Tapestry Collection by Hilton located?

A Wylie Hotel Atlanta, Tapestry Collection by Hilton is located at 551 Ponce De Leon Ave NE, Atlanta, Georgia 30308


Q What is the internet address for Wylie Hotel Atlanta, Tapestry Collection by Hilton?

A The website (URL) for Wylie Hotel Atlanta, Tapestry Collection by Hilton is: https://www.hilton.com/en/hotels/atlylup-wylie-hotel-atlanta/?SEO_id=YEXTN-AMER-UP-ATLYLUP&y_source=1_OTA4MTQ2NTUtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are Wylie Hotel Atlanta, Tapestry Collection by Hilton open?

A Wylie Hotel Atlanta, Tapestry Collection by Hilton is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours


Q How is Wylie Hotel Atlanta, Tapestry Collection by Hilton rated?

A Wylie Hotel Atlanta, Tapestry Collection by Hilton has a 4.3 Star Rating from 208 reviewers.

Hours

Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours

Ratings and Reviews
Wylie Hotel Atlanta, Tapestry Collection by Hilton

Overall Rating

Overall Rating
( 208 Reviews )
142
26
13
11
16
Write a Review

Guy Kernizan on Google

image I find the room to be small.


Jeff Thompson on Google

image Beautiful yet quaint hotel. All of the staff was very kind and helpful. Hotel is excellent location


Hillary Sullivan on Google

image Pros:
- convenient location
- nicely decorated
- good size rooms and bathroom
Cons:
- super loud. My room was on the 5th floor which is the top floor. Im not sure what is on the roof but I constantly heard stomping above me all hours of the day and night as well as what sounded like the dragging of chairs and furniture and dropping of heavy items. It was like being in an apartment with upstairs neighbors from hell.
- the check in process was disappointing. We had an early flight and arrived at the hotel early understanding check in wasnt until 4pm. We planned to drop off our bags and head over to ponce city market. We were told our room would be ready at 2:00 and to come back then. We came back at 2:00 and the room wasnt ready. We waited for an hour and asked about the status again and spoke to a different front desk person who said she would text when the room was ready. A half hour later I got a text and checked in at the desk again and yet another front desk employee was there and told me check in wasnt til 4:00. I said I know but I was told my room would be ready at 2:00 and he brushed me off. Finally at 3:55pm he allowed me to check in. The problem here is I didnt expect or request an early check in but was told 2pm by the first person and ended up wasting 2 hours waiting which was frustrating and the employees were not particularly kind or friendly or understanding.
- the water/ice stations were not working
- Hilton brand hotels only do limited daily housekeeping and we only got fresh towels once during our 4 night stay.

Business Response on Google May 10th, 2024
Hi Hillary, thank you for sharing your feedback with us. We appreciate your compliments on our location and nice rooms. We apologize for the issues you encountered during your stay. Your concerns have been noted, and we will address them to enhance the guest experience. If you would like to discuss your experience further, please contact our support team at https://help.hilton.com/s/contactsupport or (470) 437-4400. We value your input and hope to welcome you back for an improved stay.

Kendra Thurmond on Google

image Room was very clean and the balcony added a nice touch! Can't say enough about the valet staff and bartenders! Big shout out to Jackie, Tim, and Miranda!They were all very kind, personable, and professional! Highly recommend and will definitely be back very soon!
Nearby activities: Ponce Market
Walkability: The Beltline


Turner Kennebrew on Google

image WoW . WoWza . WoW!!!
Rooms: My Diamond Membership ELevated me to the Q-Suite, which was a GORGEous Surprise. I was aLso gifted with a beautifuL keepsake key chain adorned on a vase with a rose. I LOVED THE BRASS FIXTURES + HARDWARE through my Suite - Perfect Touch.
Nearby activities: Historic 4th Ward . Restaurants . Parks . The BELTLINE + More.
Safety: I feLt secure throughout the property.
Walkability: Ponce City Market + aLL of her Goodies are a Stones Throw Away aLong with WhoLe Foods.
Food & drinks: The ambience within Mrs. P's is warm + romantic. My server was SteLLar, + my Crab Cake Sandwich + TruffLe Fries were SubLime. I was gifted a deLicious cocktaiL, yet I can't recaLL her name - BLame it on the Jetlag. ;)
Noteworthy details: From the moment my fur baby + I exited our ride share, we were warmLy greeted with a GLorious SmiLe + HeLLo from the Handsome VaLet. The V.P's of 1st Impressions continued in the Art GaLLery Lobby, where we were greeted by the Kindest Hosts when I checked in. PLease Look up my arrivaL date of 10.31.23 to reveaL the Ladies name who provided me with HeavenLy Service.


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Overall Rating

Overall Rating
( 208 Reviews )
142
26
13
11
16

Write a Review

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