Bank OZK

New Branch Manager Justin is Top-Shelf. I've had a great experience with this bank. Good small-town bank vibe. Excellent Service! Thank you!
Nov 28th, 2023

Absolutely amazing the effect a bank manager can have on an bank branch. Latoya Brown opened most of my accounts and all her staff treated my family as though we were important. Now Latoya is gone, the tellers are afraid to make decisions or make approvals without asking permission. Today the current manager, Tiffany Savage, refused to open an account as she needed specific documents. The documents she requested do not exist in the legal and banking world and therefore are not necessary. My favorite quote from her was, as she pointed to my documents, Youre just a roofer, Ive been bank mgr for 20 years. If you have been in banking for 20 years you would know a dba does not have Articles of Incorporation it a business of, owned by another corporation. Telling me to google up an article of incorporation document and write them myself makes no sense. We simple went to another bank and open account as we anticipated. Bring back Latoya otherwise we will look for another bank.
May 23rd, 2023

Excellent service with new crew
Nov 20th, 2022

Great customer service!!
Jan 20th, 2022

Latoya Brown opened my checking and savings acct which she provided me with great customer service and she even educated me upon Bank OZK promotions and their chargers! Very exceptional at her position and I appreciate that! Thank you BANK OZK!
May 17th, 2021