Decatur, GA Financial Services

The bank is closed but the atm in the back is operate-able. Butttt the building looks a mess and there are squatters there. It made me feel very uncomfortable 😳😥 ... more

Just went to the atm... there was no line completed my transaction in about 3 minutes.

Great staff very knowledgeable very helpful

Customer Service Representative Amber was so nice and patient. I would definitely recommend to anyone whose in need of a check being cashed.

This office and its team of wholly unqualified tax analysts will do nothing more than cost you more money and stress. Billing themselves as small business certified borde ... more

Ms Amira Brooks was the best customer service helper I've ever experienced at any bank I have banked with she needs 2 be a regional manager

Kumba is the best tax preparer I have ever seen. She is not a tax preparer but also an educator. She is very knowledgeable and helpful. I would give her 10 .

Jo was wonderful her customer service is super she was very helpful and definitely friendly Thank so much

Didn't have enough cash on hand to cash a check. What a joke.

Rep went above and beyond to resolve tax problem. Probably will return next year???????

Great service

Absolutely horrible service and extremely rude. Avoid this branch as much as possible

Customer service is great

Miss Brittany was super helpful, and kind enough to work with me at my tax knowledge level. She took her time to explain the procedure, the ins and outs , dos and donts o ... more

Such a nice and respectful place its so nice and clean and i love their mascot Prada

Such a nice and respectful place its so nice and clean and i love their mascot Prada

The perfect Guy to let do your text he can fix everything that needs to be fixed and get you back exactly what you supposed to get very professional and easy to get in co ... more

I have been saving my rewards points for years only for them to cancel the points program without my knowledge and when I spoke to a worker she stated since I dont have a ... more

Drive-thru tellers at this location need serious customer service training

The days of walking it this bank and the same associates being there is nonexistent. Different managers different tellers. The atm is always out of service. This use to b ... more

My experience was educational as well as quick and flawless!! I wouldnt have it any other way. Thank you!

Nice place .they will also print out your debit card on the same day for you.....one love for miss Kimberly Pratt she is really really professional and nice.

They ladies were very kind and professional.They really did a good job. I will be back...

This has got to be the worst staffed Chase branch in this state. They are all very nice but terrible at their jobs.

Fast and efficient service. I got my refund in a timely manner. Thanks Queena!

Another day of both a positive; informative & empowered visit! Thank You sincerely Jay!!!

Short quick lines. Ample amount of tellers per customer. Courteous and helpful.

Good staff

Chanayia and Virginia is very kind. I love this location.

Elliot Sheynerman was the accountant for my company 11 years ago. I recently encountered an issue with state taxes that required paperwork from that time. I am writing th ... more

Loans

The level of communication was unparalleled- everyone we interacted with was knowledgeable and quick to respond. As a first time home buyer, it was great to feel well tak ... more

Maylene was customer friendly, helpful, polite nd thoughtful. My experience with this branch has always been an inviting space for me, ranking them high.

I had a fantastic experience with Claudia. Her attention to detail and thorough knowledge made the tax preparation process smooth and stress-free. She were patient in add ... more

Nice

I love the costumer service here. Everyone is always so kind. Thanks for serving the community

Been going to Joel for years ! Very thorough and great customer service!

First time at this location. I'm sitting the lobby with a 2:30p appointment. I was told they are short staff and the system is messed up. The young lady in the front is n ... more