Cricket Wireless Authorized Retailer

Donald was great today overall. He showed awesome customer service and helped my situation In no time
Apr 9th, 2024

Has decent deals, but the service is not good at all.
Mar 7th, 2024

Right now I am not a happy customer, I brought a phone last Saturday and I took the phone back on Tuesday trying to get a refund I was told that they were short on cash, it was in the morning right after they open but they told me I could take it to another cricket store for a refund all the cricket stores in Chattanooga told me that I would have to go back to the store I bought it from so right now all I'm getting is the run around and also the guy in fort o said that he was off on Thursdays and Fridays well I've only got to Friday to take the phone back we'll see.
Mar 6th, 2024

Im sharing my experience at this particular location because of the great customer service displayed on 2 different occasions! I Have an 80 year old friend with an android phone and I use an IPhone so Im not familiar with his phone but he needed help and we went and a sales associate named Noah was able to address his problem immediately. That was several weeks ago, well today my friend called and needed to email a photo to one of his friends and of course not being familiar or technological savvy enough to do it with his phone we went to Cricket on Battlefield Pkwy. again and Noah wasnt there but young man named David was and he went above and beyond what I wouldve expected from a sales associate/support guy. I know for a fact that when I need a new iPhone I will certainly get a price quote from Cricket on Battlefield Pkwy. Both Noah and David were very knowledgeable and above all HELPFUL! Way to go guys, thats a great way to expand Crickets customer base
Feb 18th, 2024

Oct 22nd, 2023