Campbell's Lawn Equipment

Roland Tippit _{on Google}

Sep 10th, 2021

Went in to make a big purchase today. Was there about an hour without any salesperson approach me at all, not sure why. Asked a question at the counter where they had 8 people and felt like I was bothering the guy. I'm not sure what's happening but this isn't the service I'd expect from Campbell's. I'll buy elsewhere.
UPDATE...I went back in before the big purchase and Bill Campbell himself did assist me and really took time to explain different machines and capabilities. This is what I expect out of Campbell's!! Much better this time.

Andrew Thomason _{on Google}

Sep 8th, 2021

Rude customer service. The lady that answered the phone when I call must be hard of hearing. I speak clear American English and she just couldn't seem to understand me. She was then rude to me because she couldn't understand. All I needed was a copy of a recent invoice and I had to hold her hand through the whole process. The customer service rep has to be spoon fed in order to perform a simple task. If I had an option I would never use them again.