U-Haul Neighborhood Dealer

Almost got robbed trying to pick up the van. Changed to a different location
May 23rd, 2023

Terrible service. Rude and Lied about the deposit. Usual does not charge a deposit unless you are paying with cash is what I was told at the eagles landing location (a corporate owned location) so they lied. The place looked disgusting and had people just loitering there. It was terrible. The owner was extremely rude and didnt care about customer service on any levels
Oct 2nd, 2022

Went to pick up my rental at 8 am. Remote check out wasn't work. Went to the truck, notices it is running with a man sleeping in the cap with what appeared to be an open beer can. He eventually gets out on his own will and walks around to the other side of the building. We go to the front of the store(gas station) to speak with someone and learn that this man works at the gas station of the rental pick up and drop off location. Truck reeks of cigarettes and other smells. All of this put me an hour and a half behind schedule for moving. MOST UNCOMFORTABLE EXPERIENCE.
Jul 8th, 2022

Went to pick up my rental at 8 am. Remote check out wasn't work. Went to the truck, notices it is running with a man sleeping in the cap with what appeared to be an open beer can. He eventually gets out on his own will and walks around to the other side of the building. We go to the front of the store(gas station) to speak with someone and learn that this man works at the gas station of the rental pick up and drop off location. Truck reeks of cigarettes and other smells. All of this put me an hour and a half behind schedule for moving. MOST UNCOMFORTABLE EXPERIENCE.
Jul 3rd, 2022

Nov 9th, 2021