BenchMark Physical Therapy

The staff here is great across the board. I went in with pretty severe back pain and was given the tools to keep the pain away. Bryan, Tony, Mae & Laurie helped me over the course of 6 weeks and each made me feel comfortable, yet pushed me to work hard to help my pain. This location was so convenient to my home and the scheduling was accommodating to my work schedule.
Apr 7th, 2024

Great experience with everyone at BenchMark. They are friendly and knowledgable. Would absolutely recommend this location.
Nov 18th, 2023

Ive been treated here for both a reverse shoulder replacement and bursitis in my hip. I could not be more impressed with the professionalism of the therapists, all of whom listen well and with compassion. The staff is well organized and keeps the facility immaculate, knows the patients, and handles scheduling, etc well. Ive been treated in other PT clinics over the years, and Benchmark surpasses them all.
Nov 11th, 2023

Nevermind..changing my review again. Found a new place that will provide me the service that I need and treat me much better. I will absolutely NOT be back. All I needed was dry needling but have continued to be pushed into physical therapy. I think its because they can bill me more for each visit..about $100 more! So happy I found someone else who will provide me the service I requested and for less of a charge because they won't be billing me for something I don't need. If you are looking to have dry needling.. save your money and time and go some place else. Changing my previous rating. I was not happy with my first appointment. The Manager contacted me and corrected the issue. Since then, I have had a great experience and am feeling much better. I highly recommend dry needling. My inflammation is minimal now.
Mar 25th, 2024

Firstly, I am a Physical Therapist and the experience with Norcross location made me proud of my profession. I woke up one day with right shoulder pain, that worsened over 2-3 days. The pain was so severe, that I thought I was going to need short term disability and take time off work. I went to urgent care with steroid shot and pain injection with only 24 hour relief and the pain came back. I went to my primary care who I love but was clueless and immediately ordered an MRI. I then decided I need to see a physical therapist. I went to Norcross so close to my home, Abigail the office coordinator was super accommodating and so sweet. I spent a good hour with Bryan, he listened, he asked questions (I'm so familiar with all this), but then he touched my shoulder (the first clinician to touch me), he came to the conclusion that I strained my subscapular muscle. (insert a mind blowing emoji). I thought I had a frozen shoulder, it was feeling and looking like a frozen shoulder, but once he tweezed out all the muscle involvement, it all made sense. It took 3 visits for me to feel somewhat "normal". Thank you from the bottom of my heart. Bryan is truly the best, Doctor of Physical Therapist, Fellow in training, which makes him an elite provider treating musculoskeletal problems. I should have come to Bryan first, lessoned learned. This clinic is clean, staff are so professional and friendly. (drop mic). SO if you need a PT come see me at Norcross Gwinnett Village, we now offer Occupational Therapy, a trilingual clinic...
Jan 17th, 2024