Bigsby's Grill and Bar

Owner thinks he's a nightclub owner, when in reality he can't hold a subpar restaurant together. 40 minutes for our dinner to arrive and cold.
Aug 30th, 2016

The only service I've ever had bad enough to get me to write a review. Absolutely terrible. Also, the most recent handful of 5-star reviews are pretty obviously fake. A group of four of us ordered burgers at lunch. We were the only ones in the restaurant. After 30 minutes we asked the waitress (Leelee) what is taking so long and she flat out says that "they don't know what they're doing back there." Then they bring back the burgers with zero toppings on them. Zero. We all very specifically ordered them with everything on them. So we call over the manager and complain and in about 10 minutes they bring back a table with a bunch of tomato slices and a handful of shredded lettuce. Even if that were all the toppings (it's not... No onions. No pickles) it's still a sloppy fix to correcting a whole table of incorrect orders. Then they give us each our individual checks and automatically included a 15% tip. I call over the manager (Kevin) and explain the situation and ask him to take care of us somehow because we weren't going to pay full price for that kind of service. He said nothing, just grabbed the tickets and came back a slapped the tickets back with 10% off. The waitress never came back, so the coworkers who did choose to pay had to bring their checks to her. There was no way I was going to pay for that kind of service.
Oct 10th, 2015

I really love this place. I’m a Vice President at Home Depot who has lived here for 20+ years and I have experienced the best customer service and the best drinks ever. You really need to give this place, the opportunity to show you their great customer service and mixology skills. Also, there is a new Manager and the location is under new management. Ask, for Charles, one of the new Managers who shows care and respect to all who visits this location.
Aug 18th, 2015

It's closed!
Jul 1st, 2015

The food is great. I received my food within 10mins of calling for pick up. The bartender offered, me a free cocktail, to show appreciation to my loyal business. I love this place. That new manager Charles is the greatest. Ask for him and he will hook you up with flawless drinks and food. I wish they had more locations.
Apr 21st, 2015