Columbia Creek Apartments

Jun 11th, 2018

Sep 12th, 2017

I've lived here for about 4 1/2 years now and up untill recently I had nothing but good things to say about this property; however... About 18 months ago we underwent several changes in management with our current office staff being the worst yet. They are incapable of taking notes, incredibly impersonal, they dont listen to concerns or answer questions. Often times the same person in the office will call multiple days in a row asking the same questions and then forget the next day. I've lived here for over 4 years and i was denied access to the office fax machine because I left my ID at home and couldnt prove I lived here, The office staff has the memory of a small child and the clerical skills of a mentally deficient monkey. They dont do any work unless it involves getting somebody new to move in and then as soon as the papers are signed they forget you exist. They will even put off renewing your lease for up to 10 months (like they did to us). I have never dealt with a more unprofessional, unknowledgeable, untalented, unintelligent and impolite group of people in a professional setting in my life. The apartments arent high quality and often times instead of fixing problems, they problems are just covered up for the next tenants to discover. The pool is often crowded by unattended children from neighboring areas and is far from relaxing but thats only if the pool is opened on time which is very rare. Last summer the pool was only open for about a month. The buildings often have faulty fire alarms which results in the fire department showing up at 3am and doing door to door checks. there are even some more serious issues such as sewage flowing directly into the breezeway as was the case last week, it took 2 days for somebody to remove the human waste from outside peoples front doors. Also, the community trash compactor bill is often not paid on time so the trashbags spill out of the compactor and sometimes reach onto the street at a depth of 6-8 feet, that just adds to the smell of the sewage treatment plant about 200 yards upwind of the complex. The only good thing I can say about living here is 2 guys that are in charge of maintaining the property are super friendly, they do thier jobs not only well but with a great attitude and are the hardest working people employed at this complex, they struggle to pick up all the slack left to them by the office staff but do their best to make living here as comfortable and enjoyable as possible...if only the people in charge had the same attitude. If you are thinking about moving here, think again. I'm getting out as soon as my lease allows and im upset with myself for being allowed to be tricked into signing it in november of '09 when it expired in june of '09, the office staff had me date the lease paperwork retroactively so it wouldn't look like they had slacked as much as they did....Once again, Renters BEWARE!
Aug 13th, 2019

Apr 16th, 2017

This place is under new management and it's awful people. I do not recommend this place. They take care of the flowers at the front but that is all! Before these guys took over it was great here.
Feb 8th, 2017