Wintrust Mortgage

Chris Andrew _{on Google}

Nov 24th, 2018

BEWARE when opening a new account. Their standard policy means they may hold ALL your money without warning for 1/2 a month. I opened my account on a Saturday with a normal check. I deposited several thousand dollars into my account. They put their standard security hold of 10 business days on these funds. However, since I opened Saturday morning and there was a federal holiday during the 10 day period, that means I would have to wait 10 business days plus 6 days (3 weekends) plus 1 Federal holiday or 17 days before they would release any funds. So I deposited several thousand dollars, but I couldn't touch a penny of these funds until 17 days later as they didn't make ANY of it available. I'm glad I didn't start switching over my direct deposits. I'm lucky I didn't need access to the money over that time. I was planning on moving all my banking over to wintrust, but instead I moved none of it. Customer beware!

Teresa Somersett _{on Google}

Apr 13th, 2018

Pesonal bankers are awesome but the tellers are very discerning. They have no customer service skills. Not helpful. I'll go back to LaSalle branch.

Daisy Neal _{on Google}

Jul 20th, 2017

This is a very welcoming location. I am here 2-3 times a week and the customer service is great.

Ali Boumehdi _{on Google}

Feb 6th, 2017

Bad customers service