Chamber of Commerce

      Penske Truck Rental

      ( 7 Reviews )

      Penske Truck Rental
      • 1300 S Clinton St
        Chicago, Illinois 60607
      •   312-243-0019
      Click here to get a truck rental quote today
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      Hours

      Saturday:
      6:30 AM - 7:30 PM
      Sunday:
      7:30 AM - 7:30 PM
      Monday:
      6:30 AM - 7:30 PM
      Tuesday:
      6:30 AM - 7:30 PM
      Wednesday:
      6:30 AM - 7:30 PM
      Thursday:
      6:30 AM - 7:30 PM
      Friday:
      6:30 AM - 7:30 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      1.9 - (7 reviews)
      1
      0
      0
      2
      4
      Read Our 7 Reviews

      Chamber Rating

      1.9 - (7 reviews)
      1
      0
      0
      2
      4
      › ‹
      • Ultraviolet

        The best! Customer service, professional, and courteous!
        Apr 4th, 2024

      • Maddie Dineen

        Supported Scientology cult moving into south loop Chicago
        Mar 8th, 2024

      • Rob R.


        Oct 30th, 2020

      • Drew Schmitt


        May 5th, 2018

      • Erica Bennett

        Moving is noted by experts as of the most stressful events and Penske only adds to that stress. We had rented a Penske truck through Home Depot months in advance of our move and the morning we showed up to pick it up the "system was down", and we were informed we could not pick up our truck. The employees were not empathetic nor helpful in helping with trying to solve the problem. They could not give us an estimate of when the system would be back up or if anyone was even working on fixing. We showed up at 8 am to pick up the truck for movers coming 9-10 am. We ended up having to rent a truck from U-Haul which was $800 dollars more expensive given the last-minute nature of our reservation. I've worked in the customer experience industry for 10+ and am appalled at the lack of customer service we experienced. I wish I could give negative stars to Penske. Beware and avoid Penske Truck Rental. I was able to get in touch with Penske and did receive a check for the difference between the U-Haul and Penske. It was an easy process and I appreciate that. Adding one star
        Apr 22nd, 2023

      Read Our 7 Reviews

      About
      Penske Truck Rental

      Penske Truck Rental provides one-way and local moving truck rentals in Chicago, IL. Locations available across North America, featuring a wide range of vehicles and moving supplies. You can be confident in your decision to choose Penske because we promise a clean, reliable moving truck that’s ready to go at pickup time. And you will get personal help from our professional associates, 24/7 roadside assistance, and flexible reservation and cancellation policies. Visit us in Chicago, IL today for all your truck rental and moving supply needs.

      Contact Info

      Questions & Answers

      Q What is the phone number for Penske Truck Rental?

      A The phone number for Penske Truck Rental is: 312-243-0019.

      Q Where is Penske Truck Rental located?

      A Penske Truck Rental is located at 1300 S Clinton St, Chicago, Illinois 60607

      Q What is the internet address for Penske Truck Rental?

      A The website (URL) for Penske Truck Rental is: https://www.pensketruckrental.com/locations/us/illinois/chicago/521029/?utm_source=google&utm_medium=organic&utm_campaign=gbp-HPTL-5210-29

      Q How big is Penske Truck Rental?

      A Penske Truck Rental employs approximately 20+ people.

      Q What days are Penske Truck Rental open?

      A Penske Truck Rental is open:
      Saturday: 6:30 AM - 7:30 PM
      Sunday: 7:30 AM - 7:30 PM
      Monday: 6:30 AM - 7:30 PM
      Tuesday: 6:30 AM - 7:30 PM
      Wednesday: 6:30 AM - 7:30 PM
      Thursday: 6:30 AM - 7:30 PM
      Friday: 6:30 AM - 7:30 PM

      Q How is Penske Truck Rental rated?

      A Penske Truck Rental has a 1.9 Star Rating from 7 reviewers.

      Hours

      Saturday:
      6:30 AM - 7:30 PM
      Sunday:
      7:30 AM - 7:30 PM
      Monday:
      6:30 AM - 7:30 PM
      Tuesday:
      6:30 AM - 7:30 PM
      Wednesday:
      6:30 AM - 7:30 PM
      Thursday:
      6:30 AM - 7:30 PM
      Friday:
      6:30 AM - 7:30 PM

      Related Categories

      Nearby Penske Truck Rental Locations

      Ratings and Reviews
      Penske Truck Rental

      Overall Rating

      Overall Rating
      ( 7 Reviews )
      1
      0
      0
      2
      4
      Write a Review

      Ultraviolet on Google

      image The best! Customer service, professional, and courteous!

      Business Response on Google Apr 4th, 2024
      Hi Ultraviolet, Thanks for choosing us and taking time to provide feedback. We really appreciate your kind words and grateful for your business. -NW

      Maddie Dineen on Google

      image Supported Scientology cult moving into south loop Chicago

      Business Response on Google Feb 13th, 2024
      Hi Maddie, Thank you for the feedback regarding this we will be sharing this with the rest of the team. If you could connect directly on this matter, we like to hear more information on this comment. Could you please contact us at 1-800-467-3675 or send us an email to [email protected] with more information. Thank you

      Rob R. on Google

      image

      Business Response on Google Jul 12th, 2020
      Hello Rob, thank you for taking the time out to review our location. We appreciate the feedback on how we may be able to better our services. If you would like to discuss this further, we can be reached at 1(800)467-3675.

      Drew Schmitt on Google

      image

      Business Response on Google Aug 5th, 2018
      Hello Drew, thank you for taking the time out to review our location. Please feel free to comment about your experience so we may be able to better our services. We thank you for your business and renting with Penske!

      Erica Bennett on Google

      image Moving is noted by experts as of the most stressful events and Penske only adds to that stress. We had rented a Penske truck through Home Depot months in advance of our move and the morning we showed up to pick it up the "system was down", and we were informed we could not pick up our truck. The employees were not empathetic nor helpful in helping with trying to solve the problem. They could not give us an estimate of when the system would be back up or if anyone was even working on fixing. We showed up at 8 am to pick up the truck for movers coming 9-10 am. We ended up having to rent a truck from U-Haul which was $800 dollars more expensive given the last-minute nature of our reservation. I've worked in the customer experience industry for 10+ and am appalled at the lack of customer service we experienced. I wish I could give negative stars to Penske. Beware and avoid Penske Truck Rental.
      I was able to get in touch with Penske and did receive a check for the difference between the U-Haul and Penske. It was an easy process and I appreciate that. Adding one star

      Business Response on Google Apr 17th, 2022
      Thank you Erica for taking the time to leave us a rating. We are sorry to hear you did not have a good experience at this location. Please give us a call at 1-800-467-3675 so we can better understand how we can improve. Thank you.
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      Overall Rating

      Overall Rating
      ( 7 Reviews )
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