Brittany Springs Apartment Homes

DO NOT LIVE HERE. THEY DO NOT CARE ABOUT THE PEOPLE RENTING HERE. WHEN THERE IS AN ISSUE WITH YOUR APARTMENT, MAINTENANCE WILL NOT COME OUT AND THEY COMPLETLY IGNORE THE "EMERGENCY AFTER HOURS" OPTION. THEY DON'T TAKE CARE OF NOISE COMPLAINTS AND BAD TENANTS ABOVE OR AROUND YOU. THIS IS THE WORST PLACE AND FOR THE PRICE THEY CHARGE, THINGS SHOULD BE TAKEN CARE OF IN A TIMELY MANNER. ANTS. NO HOT WATER AND REFUSAL OF COMING OUT AT 9:05 PM TO FIX IT. STAY FAR AWAY FROM THIS PLACE.
Apr 9th, 2024

I was going to look in this place for my next residence for the next couple of years. But when I came through the office the agent who I hoped would help me with my questions I was hoping to get answered was very rude. I asked her for a little information about the property. It was like I was bothering her. Than I got the information she gave me my reply was oh ok thanks. She looked at me angrily and shrugged her shoulders. I was very polite spoke clear and loudly. She was very unprofessional. Would not consider this property for anything. Plus it looks very out dated and rough. Who would of thought I was in Naperville. I believe her name was Denise Peterson.
Feb 29th, 2024

We like the peace and lovely environment here . Denise is the best , we really appreciate your support and kindness . All the best
Dec 29th, 2023

I just watched maintenance pile snow up in front of my car door from the sidewalk, I had to try to move it so I didn't have to trek through couple inches of snow. I drove through the complex and all other sidewalks stop at the drive way. This is not the first time having trouble with maintenance, they state they change air filters but they do not check the photos enclosed. This filter I changed 2 weeks after they came into apartment. negative is they allow people who have garages with driveways block sidewalks and it creates a major safety hazard, as it was a cause of me falling and breaking my hand. Parking is difficult of any place I have been!
Dec 21st, 2023

I have been here for almost 3 yrs I Just love this place very peaceful and clean. The office staff are wonderful Mattie and Laura help me with somethings when I came to office that they did not have to do with the computer and I was so grateful for them. They are very Professional and very helpful every time I call or need anything. Maintenance Guys Are the best they get whatever you need done and very quickly I truly appreciate them to Overall I love it here. Thanks Brittany Springs Apartments for your Kindness.
Nov 7th, 2023