Chamber of Commerce

      Red Roof PLUS+ Chicago - Naperville

      ( 865 Reviews )

      Red Roof PLUS+ Chicago - Naperville
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      Chamber Rating

      3.6 - (865 reviews)
      331
      188
      144
      64
      138
      Read Our 865 Reviews

      Chamber Rating

      3.6 - (865 reviews)
      331
      188
      144
      64
      138
      › ‹
      • Richard Fuchs

        Excellent!
        Apr 6th, 2024

      • sankarsumanth sarode

        Worst service, the manager is rude. They really don't know how to handle customers. Never ever book in Redroof in.
        Apr 2nd, 2024

      • galilea harmon


        Mar 25th, 2024

      • Jackie K

        I must say this is one of the nicest hotels Ive stayed in in a long time, very clean. Everyone is extremely friendly, very satisfied with my stay.
        Mar 24th, 2024

      • Nicol Verg

        ..hay un moreno muy razista....nunca me cambiaron la lampara 4 noches sin uz en el bano..y fui y no me.kiso ayudar un moreno...I stayed four nights and since I arrived I told him that I had a bad lamp and they never changed it, there is a very racist, very racist dark-skinned man, he didn't want to do me the favor. I told him he gave me a lamp and he didn't want to give it to me either.
        Mar 23rd, 2024

      Read Our 865 Reviews

      About
      Red Roof PLUS+ Chicago - Naperville

      Red Roof PLUS+ Chicago - Naperville is located at 1698 W Diehl Rd in Naperville, Illinois 60563. Red Roof PLUS+ Chicago - Naperville can be contacted via phone at 603-318-2075 for pricing, hours and directions.

      Contact Info

      •   603-318-2075

      Questions & Answers

      Q What is the phone number for Red Roof PLUS+ Chicago - Naperville?

      A The phone number for Red Roof PLUS+ Chicago - Naperville is: 603-318-2075.

      Q Where is Red Roof PLUS+ Chicago - Naperville located?

      A Red Roof PLUS+ Chicago - Naperville is located at 1698 W Diehl Rd, Naperville, IL 60563

      Q What is the internet address for Red Roof PLUS+ Chicago - Naperville?

      A The website (URL) for Red Roof PLUS+ Chicago - Naperville is: https://www.redroof.com/property/il/naperville/RRI195?utm_source=GMB&utm_medium=Google&utm_campaign=GMB_Performance_RRI195

      Q How big is Red Roof PLUS+ Chicago - Naperville?

      A Red Roof PLUS+ Chicago - Naperville employs approximately 20+ people.

      Q How is Red Roof PLUS+ Chicago - Naperville rated?

      A Red Roof PLUS+ Chicago - Naperville has a 3.6 Star Rating from 865 reviewers.

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      Ratings and Reviews
      Red Roof PLUS+ Chicago - Naperville

      Overall Rating

      Overall Rating
      ( 865 Reviews )
      331
      188
      144
      64
      138
      Write a Review

      Richard Fuchs on Google

      image Excellent!

      Business Response on Google Apr 7th, 2024
      Dear Richard,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ CHICAGO - NAPERVILLE. I am happy to read that you had an excellent stay with us. Your kind comment inspires our team to continue delivering top-notch service. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

      sankarsumanth sarode on Google

      image Worst service, the manager is rude. They really don't know how to handle customers. Never ever book in Redroof in.

      Business Response on Google Apr 2nd, 2024
      Dear Sankarsumanth,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ CHICAGO - NAPERVILLE. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the customer service you received from the manager. We ultimately aim for all our guests to have a positive stay, so it's disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We wish you all the best in your future travels.Sincerely,LaTundeRed Roof Management RediResponse Specialist

      galilea harmon on Google

      image

      Business Response on Google Mar 30th, 2024
      Hello Galilea,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ CHICAGO - NAPERVILLE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

      Jackie K on Google

      image I must say this is one of the nicest hotels Ive stayed in in a long time, very clean. Everyone is extremely friendly, very satisfied with my stay.

      Business Response on Google Mar 20th, 2024
      Dear JackieWe at the RED ROOF PLUS+ CHICAGO - NAPERVILLE are thrilled to have earned your scoring of 5/5 in regard to your recent stay with us. It was good to read you were pleased with our very clean hotel and extremely friendly staff.Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services here at Red Roof.Thank you again for your kind words. The staff and I would love to provide you with another stay in the future.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

      Nicol Verg on Google

      image ..hay un moreno muy razista....nunca me cambiaron la lampara 4 noches sin uz en el bano..y fui y no me.kiso ayudar un moreno...I stayed four nights and since I arrived I told him that I had a bad lamp and they never changed it, there is a very racist, very racist dark-skinned man, he didn't want to do me the favor. I told him he gave me a lamp and he didn't want to give it to me either.

      Business Response on Google Mar 22nd, 2024
      Dear Nicol,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ CHICAGO - NAPERVILLE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had with the staff and the lamp situation you described. We aim to deliver positive experience to all guest so, it's truly disheartening to read that was not accomplished with your visit.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Tianna Red Roof Management RediResponse Specialist
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      Overall Rating

      Overall Rating
      ( 865 Reviews )
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