Tri-State Family Dental Centers

Always professional
Nov 27th, 2023

Office staff is very professional. Friendly, easy to talk to and most importantly, listen to our concerns.
Jun 12th, 2023

May 9th, 2023

I am needing a root canal done, have the appointment set up but they cant get me in for close to a month. My tooth really started bothering me to the point where I cant sleep or eat. I called my dentist which is the one on 1st Ave. my dentist was out of the office they wanted me to call Dr. Conrads office. I explained to them what was going on and that the pain was so bad I was willing to pull the tooth. Now, I was just in my home office less than 2weeks ago. Dr. Conrad did not want to pull wanted to place me on antibiotics and pain meds. Ok fine, just make the pain stop. The nurse gets back on the phone and says we cant give you pain medication because youre on SSRIs. Are you serious right now? Half of the population is on some type of head med. I call my regular doctor, he cant prescribe the medication because he hasnt seen me for the tooth problem, completely understand this ( Im a nurse) they, my regular doctor, doesnt understand why they wont prescribe me anything by for the pain for at least a few days until the antibiotics kick in. The dentist office then tells me to have my doctor fax a note stating I can have said medications. Guess who's closed until Tuesday? They knew what they were doing. They knew I was in a ton of pain. They dont care. Their answer to me was go to the hospital. Are you freaking kidding me? They just lost a ton of business. Ive been going here since I was a little kid, my daughter goes here and I used to recommend it to everyone. Now Im in search for a new dentist. Dr. Conrad you should do some continued education on meditation and do some research on people with SSRIs as well. I guarantee Im not the only one youve disappointed in not being to help.
Mar 18th, 2023

I went here a few years ago and vowed never to go back after I felt shamed by the hygienist. The staff was rude. I am glad my insurance is not accepted there any longer because I would never go back. My teeth are not even in that bad of shape and I still was made to feel ashamed and scolded. The only good thing about this location is that they take Care Credit, which is a plus, but I would never go back there. I guarantee nothing has changed. No second chances after being made to feel like dirt.
Jan 3rd, 2023