Duke's Place/Duke's Auto Repair

Now that I found them, I would not want to take my car anywhere else. I have a very old car and they have always taken great care of me and my car. Timely, quality service at a very reasonable price.
Jan 11th, 2024

Great local shop, no price gouging. Very friendly, would recommend and will be back!
Nov 20th, 2023

We have used Dukes multiple times for different issues. They have always been professional, fair priced and pleasant to work with. But, this recent car repair they went above and beyond. Our repair was going to cost us over $6,000 due to the astronomical cost of parts. They took the time to search for less expensive parts. They found them and our cost will now be around $2,000. We will always use Dukes! Service: Engine repair
Aug 27th, 2023

Dukes is a great establishment and one of the few that allows you to bring outside auto parts as long as they are new in box. They will warrant the labor but not the product, this has saved me hundreds of $$$. I give 4 starts because they are not the least expensive but do a good job and work fairly fast (on the better side of avg for mechanics!) I bring my 8+ year old cars to Duke for quality service. They even found I had a bad wheel baring when I didnt know it was a problem, my car rides a lot quieter now. Services: General repairs & maintenance, Brakes
Aug 27th, 2023

Probably the biggest scam I've ever experienced. I went there on January 6th, 2022 to get the brakes replaced on my Mazda CX-5. They charged me $850, which I happily paid. After about a month, I noticed the same shaking in the wheel when I braked. I took it back on February 24th, 2022, to see what was going on. They fought with me that nothing was wrong, until I made them drive the car. They realized the brakes were worn down completely, and ordered new pads and rotors from a different supplier. They installed them, and I was on my way. 8 months later, on October 18th, 2022, with about 4,000 miles put on the new brakes, the shaking in the wheel was so bad the car was almost not drivable. I called them back, and they finally admitted to having a faulty supplier. They replaced the brakes for a 3rd time, and I finally thought it was all over. NOPE. Now in April 2023, I have to get both my rear and front brake pads & rotors replaced AGAIN! This time I went to a dealership, because I lost trust in their ability to get parts and install them correctly. I called Duke's back for some sort of monetary restitution, since they never "fixed" my brakes (that they promised to do over a year ago). Instead, they tell me I should have gone back to them for the fourth time to replace the brakes. They promised me (for a fourth time) that the job "will be done right because they've switched suppliers twice since then." I don't think anyone in their right mind would go back to a place that's messed up a brake job 3 times. I go to the dealership to get it done right, and Duke tells me I'm stupid for not letting them do it again, and it's my fault and my driving habits that wore down the brakes. It's 4,000 miles (most of which are highway). There's no way brakes go bad that quick, it's almost comical they blamed me. They also said they're losing money left and right due to customers coming back in to get warranty replacement parts. WHY would you tell a customer that? I laughed and said, "how is that my problem??" Worst part is - not once did someone say sorry, they blamed it all on me. One of the worst experiences I've ever had with a "business". A place that treats people like they treated me shouldn't even be labeled as a business, they clearly don't understand how to be respectful or ethical in a business world. They took $850 from me for a brake job they never did properly, and it's still my fault for going to the dealership and not going to them for what would be a FOURTH time. I tried to get the money back (I didn't) and nobody even told me sorry. Unbelievable. I thought this was an ethical place, but it's truly not. Save your money, go to a different shop. Service: Brakes
Aug 8th, 2023