Northwest Bank

Michael Hehe _{on Google}

Sep 9th, 2021

Banked with Mutual for 15+ years. Things started look bad shortly before Northwest took over. Things just went down hill from there. They don't have hours that you can reasonably visit the bank and they held my pay roll checks for 2 days if I did not drop them off in the bank, which the hours made impossible. Their web access is hit or miss whether it works or not. I pulled my money and went elsewhere.

Kasey Ely _{on Google}

May 11th, 2021

I mostly use the Northwest banks in Muncie because at least they have reasonable hours. This bank has what we in the medical field call “princess shifts.” Their open hours are not feasible to the majority of working Americans. They used to be open for a whopping 3 hours on Saturdays so when you couldn’t make it through the week you could on a day off, but now they don’t even do that anymore. I imagine it’s only a matter of time before this branch closes.

Summer “ForbiddenKlaus” Spaulding _{on Google}

Oct 17th, 2020

No its not a nice bank. I was hung up on for not understanding something. The people there are rude. Will take my business somewhere else!

Dave Hoffman _{on Google}

Sep 10th, 2020

Ever sense the change you can’t talk to anyone and they will not Answer the phone