Northwest Bank

May 15th, 2022

Absolute trash. Have called and told them n multiple occasions to quit allowing overdrafts and they wont. Every time we turn around the money isnt either showing accurately on the bank app or were being double hit by a bill and a double or even triple over draft charge. Never met a more incompetent bank corp in my life.
May 7th, 2022

Banked with Mutual for 15+ years. Things started look bad shortly before Northwest took over. Things just went down hill from there. They don't have hours that you can reasonably visit the bank and they held my pay roll checks for 2 days if I did not drop them off in the bank, which the hours made impossible. Their web access is hit or miss whether it works or not. I pulled my money and went elsewhere.
Sep 19th, 2021

They make it impossible for people who work 8 to 5 to do any banking.
Mar 19th, 2021

I mostly use the Northwest banks in Muncie because at least they have reasonable hours. This bank has what we in the medical field call princess shifts. Their open hours are not feasible to the majority of working Americans. They used to be open for a whopping 3 hours on Saturdays so when you couldnt make it through the week you could on a day off, but now they dont even do that anymore. I imagine its only a matter of time before this branch closes.
Mar 10th, 2021