Metro by T-Mobile
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109 Beck Ln Ste 200
Lafayette, IN 47909 - 765-746-6239
Hours
Chamber Rating
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Deshazer Chikeida Deshazer Deshazer
The Beck Lane location is horrible and so is customer service. The chick that works in there has a bad attitude and when I asked why my form of payment is being rejected for months, when I did not have the issue before when I sign into my account to pay my bill. Her reply was because we dont accept those cards, my bank card that is, so I asked why not inform the customers about that and she said because we dont have to. Very rude and needs to be fired. She is not welcoming or knows what customer service is. Shes short, black hair and chubby. Just in case you run into her.
Mar 21st, 2024 -
Justin Snider
I went to this metro an a lady in there named Joanna was extremely helpful, she knew all her stuff. I have been to 2 other metro locations and nobody could figure my problem. Im so happy that she could help me an would highly recommend to go to this location an ask for her she will fix whatever you need!
Oct 19th, 2023 -
Monstahome Ofthesweetz
Emily is an amazing manager. I accidentally deleted my Gmail and contacts and she was able to restore it all! I recommend her to anyone who has issues with their phone or devices. She has the best customer service skills I've ever encountered. Thank you Emily!!
Aug 30th, 2023 -
Karen Smith
Thank you Emily for helping me lower my bill with the ACP program. You are a great manager! congratulations on the new position!
Aug 27th, 2023 -
Carla Dunbar
Thank you Emily for excellent customer service
Aug 24th, 2023
Questions & Answers
Q What is the phone number for Metro by T-Mobile?
A The phone number for Metro by T-Mobile is: 765-746-6239.
Q Where is Metro by T-Mobile located?
A Metro by T-Mobile is located at 109 Beck Ln Ste 200, Lafayette, IN 47909
Q What is the internet address for Metro by T-Mobile?
A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-lafayette-in-10217042/?utm_source=google&utm_medium=lastmile&utm_campaign=10217042
Q How big is Metro by T-Mobile?
A Metro by T-Mobile employs approximately 20+ people.
Q What days are Metro by T-Mobile open?
A Metro by T-Mobile is open:
Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 5:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Q How is Metro by T-Mobile rated?
A Metro by T-Mobile has a 4.6 Star Rating from 86 reviewers.
Hours
Ratings and Reviews
Metro by T-Mobile
Overall Rating
Overall Rating
( 86 Reviews )Deshazer Chikeida Deshazer Deshazer on Google
The Beck Lane location is horrible and so is customer service. The chick that works in there has a bad attitude and when I asked why my form of payment is being rejected for months, when I did not have the issue before when I sign into my account to pay my bill. Her reply was because we dont accept those cards, my bank card that is, so I asked why not inform the customers about that and she said because we dont have to. Very rude and needs to be fired. She is not welcoming or knows what customer service is. Shes short, black hair and chubby. Just in case you run into her.
Justin Snider on Google
I went to this metro an a lady in there named Joanna was extremely helpful, she knew all her stuff. I have been to 2 other metro locations and nobody could figure my problem. Im so happy that she could help me an would highly recommend to go to this location an ask for her she will fix whatever you need!
Monstahome Ofthesweetz on Google
Emily is an amazing manager. I accidentally deleted my Gmail and contacts and she was able to restore it all! I recommend her to anyone who has issues with their phone or devices. She has the best customer service skills I've ever encountered. Thank you Emily!!
Karen Smith on Google
Thank you Emily for helping me lower my bill with the ACP program. You are a great manager! congratulations on the new position!
Carla Dunbar on Google
Thank you Emily for excellent customer service
Overall Rating
Overall Rating
( 86 Reviews )Write a Review
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