Rice Ford, Inc.

Debbie F _{on Google}

Apr 3rd, 2024

They treat me well, are very friendly and Hometown. When they made a mistake they did not make me pay for it.

Mason Pritchard _{on Google}

Mar 9th, 2024

Would not work with me at all and basically told me to find my own bank who would finance me even though another ford dealer worked with me.

Mary Wilson _{on Google}

Jan 30th, 2024

Thank you Caleb in parts and service. He was very kind and professional. Got my car right in for warranty. Will definitely be back if needed.

Benjamin Shroyer _{on Google}

Jan 18th, 2024

I expected the bare minimum, i got less. Not only did they ignore the message left on the machine, they didn't bother calling me back, but they wont honor warranty requirements because "we don't do loaner vehicles" even if your insurance/ford warranty says they do. Theres a reason locals don't buy from here. Don't buy, dont service, they should be ashamed of their customer service. When another Dealer offers empathy and solutions to Ford failures Rice Ford only added to the stress of having a under warranty car suffer catastrophic mechanical failure in the wake of -10F actual Weather. I Will forever remember this experience and think the guy who said "ive been here 30 years" should take a good hard look in the mirror and ponder - maybe thats whats wrong.