Ankeny, IA Financial Services

I would avoid them. What a mess of a business. I needed their assistance on an amendment for a past filing of which the date is approaching upon which I will be unable to ... more

Had such a great experience with Kristin today. She answered all our questions and is very knowledgeable. Will be back next year as she made it so easy! Thank you Kristin ... more

I have been with Justin for about 4 years, prior I have had 2 other advisors who retired. Justin is really professional, and with him as my agent, my investments have rea ... more

Incredibly helpful people. When they made the switch to BMO I had my reservations about all the changes. Especially shout out to Bethany, Amanda, Keith, and Mallory. I' ... more

3/28/24 Thursday a Holiday? I see Banker walking around, mostly a white guy with a blue shirt and glasses. He see's me and doesn't make any acknowledgement. It's 4:40pm a ... more

Positive: Professionalism, Quality, Responsiveness, Value

The nicest lady. She even helped me by staying a few minutes later as for I showed up 4 minutes before closing. She gave me her name but for there of me can't remember it ... more

Awful customer service

Positive: Professionalism, Quality, Responsiveness, Value

Mark has helped me sleep well knowing I am invested to protect my future.

Allison is very knowledgable and respectable! I definitely recommend her!

Positive: Professionalism

Great caring agent! Really knows what he is doing!

Great customer service! The management there is top notch! Ive always had a fabulous experience getting my questions answered and getting prompt professional attention ev ... more

We went through Northwest Bank for our home purchase. We worked with their loan officer Gary Presnall. They made it so easy and had great rates! Even during the pandemic ... more

(Translated by Google) How can I have an account? I do not have a residence but I have an ID from my country (Original) Como puedo tener una cuenta yo no tengo residencia ... more

Nothing against the beautiful people working here but I just opened up an account not even a month ago and I'm already negative in my account for simply moving money over ... more

Bookkeeping Plus is stuck with me! Darlene was so amazing with my travel healthcare tax returns. She also gave me tips and tricks to help me for this next year. Thank yo ... more

Have used the service in years past without any issues. This year however, the level of service is very poor. We have scheduled two different appointments a week apart, b ... more

I went to JH and worked with Joshua Doke on my amended return and filling taxes. Great experience. He explained everything easy for me to understand and he was very kind ... more

I have to be a customer to buy coin rolls. Little ridiculous

Get a loan somewhere else. Not worth the headache

I became a customer of this bank when it was Bank of the West and was satisfied with the service. Now that BMO has taken over, I will be closing my accounts and taking my ... more

Incredible branch, the whole experience since you enter and exit the building is splendid. You will be greeted by the staff members and if you get lucky and the manager i ... more

ATM ALWAYS out of cash

This is the best place to trust your money with. Each employee is so friendly and willing to help you with a smile every time. Rachel has been a joy to talk with even b ... more

Worst EVER customer service! Slow people who work there. Kids!!!!!

Great rates. But they are becoming more of a bank than a credit union. Poor customer service and now you are just a number

Okay who left the one star rating? You must have gone to the wrong guy? Travis and his team are absolutely phenomenal at their job! If I need something done, they're on ... more

Nice experience.

Horrible, impossible to deal with I will be refinancing my loans and taking my future business elsewhere.

I can always count on Veridian to do a hard credit check (which dings my credit score) and then refuse me for a auto loan. This has happened twice in 4 years despite bei ... more