Comfort Suites

After a long day of medical appointments in Madison, WI we stopped here. We are headed to Omaha, NE. We read that this hotel had a hot tub. We picked this place specifically for the hot tub after reading reviews. After we checked in I went to look at the pool area. Much to our dismay there is a sign on the window saying hot tub is out of order. The breakfast was ok. My kid who is extremely picky couldn't have waffles. The batter was bad. It was seperating in the cup as it was pouring out. After using the washer came to find out the dryer was out of order. This was after I inquired about the laundry room and how to pay. They were nice and dried the clothes with linen dryer. The overall experience was not good.
Mar 18th, 2024

What a pleasant stay we had at this Comfort Suites! Our flight from Florida was canceled out from under us at the last minute. We had to rebook, coming in two days late, and Kara accommodated us with that over the phone. Manager Nichole even refunded our two days that we missed, without us having to ask. Even checking in at 1 AM the staff was cheerful and they kindly accommodated all of our requests from extra TP to new towels etc. while we were there. The breakfast area was nice with hot and cold foods one would expect and even the coffee was good. The pool area was delightful and so much fun with a good sized pool, splash pad-type area and a comfortable spa to relax in. The rooms were clean and quiet and we had a suite that was laid out very nicely. This hotel is centrally located to anything you would want in the Cedar Falls area. We will definitely be back! Rooms: We had a two queen and pullout sofa suite that was very comfortable and clean. Nearby activities: Lots of shopping and dining options close by and of course the beautiful Cedar River to enjoy. Safety: We felt really safe in this hotel, you just could not get in or out of it without your key card.
Mar 18th, 2024

Wifi worked ~50% of the time. Can hear everything that happens in the hallways.
Feb 26th, 2024

Feb 10th, 2024

Parking for semis are to the south and the north of hotel and rooms are clean but somethings are chewed/clawed up because pets are allowed hotub works and pool is heated and the water fountains are powered by button on the wall like the hottub Breakfast is so good biscuits and gravy eggs and sausage for main course definitely plan on staying again
Jan 28th, 2024