Wells Fargo Bank
-
110 E Hickman Rd
Waukee, Iowa 50263 - (515) 987-4568
- Website
Hours
Chamber Rating
-
Makenzie Lisle
Absolutely terrible customer service. You can never get ahold of anyone. I went in to close my accounts on Saturday and was told they would close at midnight that night. I withdrew all my money, but now its Tuesday my accounts are still open and I am being notified of getting a fee for insufficient funds yet I signed all the paper work to close my accounts on Saturday. Tried calling over and over again and no answer. I always thought highly of Wells Fargo till this. Absolutely terrible. Do not bank with them. I have heard nothing, but bad things and until now I had nothing but good to say. Very disappointed. this is the location I came to close my accounts and have been trying to get ahold of. Thanks for absolutely nothing.
Jun 12th, 2023 -
Lyndsey Smith
I have been a customer of Wells Fargo for 40 years. I have many accounts there and set my daughter up with a teen account. She brought in some change to your location and the teller who helped her was INCREDIBLY RUDE and had zero customer service skills. She told her they had no money counter and she refused to count the change and told her to count it herself and bring it back in rolls. First of all, what teenager, let alone an adult, goes and buys a ROLL for change counting? Secondly, this is your JOB! You very easily could have helped her count some of the quarters and dimes. She works very hard for her money and she was just trying to turn in all the change she received in tips over the last year or so. You should be ashamed of yourself. I am a customer of Raccoon Valley Bank as well, and I wanted to let you know they had NO PROBLEM counting her change for her. I think I will be moving my accounts and all my money right along with it all because of a very, unfriendly employee!
May 6th, 2023 -
Nicole Darling (Colie)
It was fine but the teller didn't understand which account to deposit my money in????? Kind of odd......
Sep 15th, 2022 -
Coby
They don't open until 9 and they close before you get off work.
Aug 27th, 2022 -
Ryan Patrick
I went in to set up a business account and Amanda was awesome!
Apr 4th, 2022
Questions & Answers
Q What is the phone number for Wells Fargo Bank?
A The phone number for Wells Fargo Bank is: (515) 987-4568.
Q Where is Wells Fargo Bank located?
A Wells Fargo Bank is located at 110 E Hickman Rd, Waukee, Iowa 50263
Q What is the internet address for Wells Fargo Bank?
A The website (URL) for Wells Fargo Bank is: https://www.wellsfargo.com/locator/bank/110__E__HICKMAN__RD_WAUKEE_IA_50263/?utm_campaign=Local_Listings&utm_source=Others&group=Community_Bank&loc=AA00357
Q How big is Wells Fargo Bank?
A Wells Fargo Bank employs approximately 20+ people.
Q What days are Wells Fargo Bank open?
A Wells Fargo Bank is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Q How is Wells Fargo Bank rated?
A Wells Fargo Bank has a 3.1 Star Rating from 24 reviewers.
Hours
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Ratings and Reviews
Wells Fargo Bank
Overall Rating
Overall Rating
( 24 Reviews )Makenzie Lisle on Google
Absolutely terrible customer service. You can never get ahold of anyone. I went in to close my accounts on Saturday and was told they would close at midnight that night. I withdrew all my money, but now its Tuesday my accounts are still open and I am being notified of getting a fee for insufficient funds yet I signed all the paper work to close my accounts on Saturday. Tried calling over and over again and no answer. I always thought highly of Wells Fargo till this. Absolutely terrible. Do not bank with them. I have heard nothing, but bad things and until now I had nothing but good to say. Very disappointed. this is the location I came to close my accounts and have been trying to get ahold of. Thanks for absolutely nothing.
Lyndsey Smith on Google
I have been a customer of Wells Fargo for 40 years. I have many accounts there and set my daughter up with a teen account. She brought in some change to your location and the teller who helped her was INCREDIBLY RUDE and had zero customer service skills. She told her they had no money counter and she refused to count the change and told her to count it herself and bring it back in rolls. First of all, what teenager, let alone an adult, goes and buys a ROLL for change counting? Secondly, this is your JOB! You very easily could have helped her count some of the quarters and dimes. She works very hard for her money and she was just trying to turn in all the change she received in tips over the last year or so. You should be ashamed of yourself. I am a customer of Raccoon Valley Bank as well, and I wanted to let you know they had NO PROBLEM counting her change for her. I think I will be moving my accounts and all my money right along with it all because of a very, unfriendly employee!
Nicole Darling (Colie) on Google
It was fine but the teller didn't understand which account to deposit my money in????? Kind of odd......
Coby on Google
They don't open until 9 and they close before you get off work.
Ryan Patrick on Google
I went in to set up a business account and Amanda was awesome!
Overall Rating
Overall Rating
( 24 Reviews )Write a Review
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