Fifth Third Bank & ATM

Not one single person will answer the phone. Overall 5/3 is a joke.
Jun 16th, 2023

Looking for a local bank I chose this one because they had a promotion and I thought what the heck, I need a new bank anyway. All the reviews, I was expecting the absolute worst. Quite the opposite happened and I am impressed with the customer service in this bank.
May 17th, 2023

No issue with the branch itself but the bank has terrible communication and poor corporate customer service every time. They love to take your money and have a terrible overdraft policy. I was told completely wrong info when opening an account. When I mentioned the misleading, I was instructed that I couldve just read the terms and conditions.
Apr 14th, 2023

Been with this bank for a couple years now after switching from US Bank. No complaints and never had an issue. Tellers are kind and helpful. They also have a free notary service for individuals who have an account. Saved me some money from paying a different notary.
Apr 6th, 2023

I would like to file a complaint. I opened an account recently both checking and savings. I was owed money from another bank after my vehicle was hit and totaled. Now Fifth and third has put a hold on the check until November 11th. I was assured when I deposited it that it would clear within 24 hours. I may now lose out on a vehicle I wanted because I dont have the down payment! I would have gone to my other bank who would have cashed it if I wasn't lied to! I will advise my boss to pull all his business accounts from this bank as well.
Dec 2nd, 2022