Chamber of Commerce

      TownePlace Suites by Marriott Richmond

      ( 399 Reviews )

      TownePlace Suites by Marriott Richmond
      • 2018 Colby Taylor Dr
        Richmond, Kentucky 40475
      •   859-353-4860
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      Chamber Rating

      4.6 - (399 reviews)
      289
      72
      23
      4
      11

      About
      TownePlace Suites by Marriott Richmond

      Towneplace Suites Richmond, KY offers a fresh style of living while being on the road, visiting the Bluegrass area. Our extended stay amenities offer our guests the normalcy of work and home, while traveling.

      Contact Info

      •   859-353-4860
      •   (800) 257-3000
      •   (859) 353-4861
      •   Facebook

      Brands

      • TownePlace Suites By Marriott

      Languages

      • English

      Payment Methods

      • AMERICANEXPRESS
      • CHECK
      • DINERSCLUB
      • DISCOVER
      • MASTERCARD
      • VISA

      Questions & Answers

      Q What is the phone number for TownePlace Suites by Marriott Richmond?

      A The phone number for TownePlace Suites by Marriott Richmond is: 859-353-4860.

      Q Where is TownePlace Suites by Marriott Richmond located?

      A TownePlace Suites by Marriott Richmond is located at 2018 Colby Taylor Dr, Richmond, Kentucky 40475

      Q What is the internet address for TownePlace Suites by Marriott Richmond?

      A The website (URL) for TownePlace Suites by Marriott Richmond is: https://www.marriott.com/en-us/hotels/lextr-towneplace-suites-richmond/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0

      Q How big is TownePlace Suites by Marriott Richmond?

      A TownePlace Suites by Marriott Richmond employs approximately 20+ people.

      Q How is TownePlace Suites by Marriott Richmond rated?

      A TownePlace Suites by Marriott Richmond has a 4.6 Star Rating from 399 reviewers.

      Ratings and Reviews
      TownePlace Suites by Marriott Richmond

      Overall Rating

      Overall Rating
      ( 399 Reviews )
      289
      72
      23
      4
      11
      Write a Review

      Ron Howard on Google

      image Location is why we chose this hotel. Room was small and laid out awkwardly. Bed was not comfortable. Breakfast is very bad. The gym was nice. Overall if I go back to the area I wont be staying here, just go to Lexington. I found it odd as well that if I were to upgrade to a larger suite it was only queen bed availability, no king.

      Business Response on Google Mar 27th, 2024
      Hello Ron, Thank you for sharing your detailed feedback with us. We're glad to hear that our location and gym facilities met your expectations. We apologize for any inconvenience caused by the room layout, bed comfort, and breakfast quality. Your comments are valuable to us and will be taken into consideration for improvement. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

      l h on Google

      image Bad customer service. Can't even handle simple room change requests.

      Business Response on Google Mar 24th, 2024
      Hello I h, We sincerely apologize for the inconvenience you experienced during your stay. We strive to provide exceptional customer service and regret that we fell short of meeting your expectations with regards to your room change request. Your feedback is invaluable to us, and we will use it to improve our processes and ensure that similar issues do not occur in the future. Please know that your satisfaction is of the utmost importance to us, and we would welcome the opportunity to make it right. If you would be willing to discuss your experience further, please feel free to reach out to us directly. We appreciate your understanding and hope to have the chance to welcome you back for a more positive experience.

      Latosha Fitzpatrick on Google

      image Nearby activities: Coffee, bowling, shopping, eating and gas stations nearby
      Walkability: Walking distance to restaurants very close
      Food & drinks: Restaurants and drinks alley nearby

      Business Response on Google Feb 29th, 2024
      Hello Latosha, Thank you for 4-star review! We hope to see you again soon!

      debra wilburn on Google

      image Love my stay!
      Rooms: Each room is like a small studio with a kitchette.
      Safety: I feel very safe staying here.

      Business Response on Google Feb 13th, 2024
      Hello Debra, Thank you for leaving a 5-star review! We are so glad to hear that you enjoyed your stay with us.

      Carmen Rogers on Google

      image Clean and quiet. Lots of restaurants close by within walking distance. Good breakfast.

      Business Response on Google Feb 18th, 2024
      Hello Carmen, Thank you for your 5-star review! We are glad you enjoyed being close to restaurants and having a good breakfast.
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      Overall Rating

      Overall Rating
      ( 399 Reviews )
      289
      72
      23
      4
      11

      Write a Review

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