Support Enforcement & Recovery

Terrible terrible service and extremely unfriendly people who make any process a nightmare. Extremely sad to see how these people treat the public.
Mar 3rd, 2024

HORRIBLE and extremely unprofessional customer service representatives and case workers that have the mindset of a 16 year old with teenage angst. I should have know the process would have no end in sight last year when speaking with one of the supervisors about why it was taking so long to serve my childs father. The response being they hired a private entity to serve him instead of the sheriffs office and it was hunting season. these things take time ( took them august to end of November to serve him WITH having his address) Okay looking forward to today; half year later. They have served his father (finally) and a determination of child support and back pay was supposed to be configured. Months later and many phone calls. Nothing. Im sure once an amount is determined (if ever) it wont be fully enforced. So frustrating and left feeling completely defeated.
Feb 19th, 2024

No help at all! Can't get answers from anyone. They do not enforce or try to recover anything. Extremely frustrating I don't qualify for any state benefits or help of any kind. Yet someone that owes well over 10k in child support isn't made to pay a cent and can live their best life buying an expensive home and owning several vehicles while running a business out of their home and also lying on their taxes. Hard to make ends meet especially after covid and having no income for a lengthy time putting everything behind.
Feb 10th, 2024

Horrible people working there no one gives you answers just cut you off and ask for stupid things and also don't help you unless it helps them
Nov 25th, 2023

What a joke, they asked me to confirm my exes income.... like I know. Isn't that the point of child support enforcement? Aren't you supposed to be the ones investigating and enforcing? Thanks for letting the child support get to the five figures, doing nothing during covid and ensuring he doesn't pay what he really should. How anyone who works here can hold their head up high and act like they're making a difference is delusional.
Jun 21st, 2023