Chamber of Commerce

      KeyBank

      ( 9 Reviews )

      KeyBank
      Learn more about KeyBank's products and services
      Yext Power Listing.
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      Hours

      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.1 - (9 reviews)
      7
      0
      0
      0
      2
      Read Our 9 Reviews

      Chamber Rating

      Verified Member
      4.1 - (9 reviews)
      7
      0
      0
      0
      2
      › ‹
      • Austin Bell

        Recently had an issue with a mobile deposit. Called the Gorham location and spoke to Marcel (hopefully the name is correct, terrible memory). He was extremely helpful throughout the whole process and even followed up to notify me when the check was deposited a few days after speaking with him. Very helpful!
        Jul 22nd, 2023

      • Rockan A

        Wonderful staff and management
        Mar 3rd, 2023

      • Linda W.

        Short wait and friendly service.
        Aug 2nd, 2021

      • Anthony A.

        Great Bank to work with Jen is great also the tellers always so friendly. Hannah and Stacy are Great tellers
        Oct 14th, 2020

      • imagined impressions

        Zero stars. I do my very best to avoid this branch. I have been a customer here for over 4 years and this branch does nothing but disappoint. I have waited for extended amounts of time while I am the only customer in there, the staff is not pleasant and I always feel anxious and stressed leaving here opposed to any other branch. Today my father decided to go to this branch so we could bank together. We were 1 of 2 parties with 4 employees. The branch manager said she couldn't help with our request, hmm aren't you able to do everything here? She left and paced around looking busy, every time I made eye contact she would rush off elsewhere. After waiting for over 10 minutes while I watch 3 other employees waiting for a task, I finally went to the 2 tellers that were just sitting at their desk doing nothing, I complained and stated that we needed help and they said that someone would be with us in a bit. I was furious. How is no one available to help me and my father? I have been in customer service all my life and have never been treated like this, it would never happen with me on the other side. I took time out of my packed schedule to go there with my father just before a Dr. appointment so we didn't have the luxury of waiting for over a half hour so 3 employees can watch us waiting while 1 person works! It is absolutely absurd and I will absolutely never go here again and be sure that my community knows how I am constantly treated here. Harsh, maybe, but my time is extremely valuable and I cant afford to keep leaving work to have things like this happen to me. Your time is precious too, don't waste it here. Please go to any other branch.
        Jun 25th, 2021

      Read Our 9 Reviews

      About
      KeyBank

      Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU; and a website, Key.com, and mobile app that provides account access and financial products 24 hours a day.

      Contact Info

      Products

      • Checking Accounts
      • Savings Accounts
      • CD's
      • Loans & Lines of Credit
      • Credit Cards
      • Investments

      Services

      • ATMs
      • Online/Mobile Banking
      • KeyBank Relationship Rewards
      • Safe Deposit Boxes
      • Investment Services

      Languages

      • English

      Questions & Answers

      Q What is the phone number for KeyBank?

      A The phone number for KeyBank is: (207) 839-4211.

      Q Where is KeyBank located?

      A KeyBank is located at 45 Main St, Gorham, Maine 04038

      Q What is the internet address for KeyBank?

      A The website (URL) for KeyBank is: https://www.key.com/locations/me/gorham/BRCH19610136/45-main-street?ppc=cmpyxt

      Q How big is KeyBank?

      A KeyBank employs approximately 20+ people.

      Q What days are KeyBank open?

      A KeyBank is open:
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed

      Q How is KeyBank rated?

      A KeyBank has a 4.1 Star Rating from 9 reviewers.

      Hours

      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed

      Ratings and Reviews
      KeyBank

      Overall Rating

      Overall Rating
      ( 9 Reviews )
      7
      0
      0
      0
      2
      Write a Review

      Austin Bell on Google

      image Recently had an issue with a mobile deposit. Called the Gorham location and spoke to Marcel (hopefully the name is correct, terrible memory). He was extremely helpful throughout the whole process and even followed up to notify me when the check was deposited a few days after speaking with him. Very helpful!

      Business Response on Google Aug 9th, 2023
      Hello Austin - Thank you for taking the time to share this review! We are so pleased to hear about your experience and I will ensure this is relayed to the Branch Management team. Wishing you a wonderful day! ^AS

      Rockan A on Google

      image Wonderful staff and management

      Business Response on Google Oct 23rd, 2022
      Hello Rockan, thank you so much for the 5-star rating and review! We hope you have a great day. ^PR

      Linda W. on Google

      image Short wait and friendly service.

      Business Response on Google Jun 17th, 2021
      Thanks for taking the time to provide this 5-star review! I hope you have a wonderful day! ^CS

      Anthony A. on Yelp

      image Great Bank to work with Jen is great also the tellers always so friendly. Hannah and Stacy are Great tellers

      imagined impressions on Google

      image Zero stars.
      I do my very best to avoid this branch. I have been a customer here for over 4 years and this branch does nothing but disappoint. I have waited for extended amounts of time while I am the only customer in there, the staff is not pleasant and I always feel anxious and stressed leaving here opposed to any other branch.
      Today my father decided to go to this branch so we could bank together. We were 1 of 2 parties with 4 employees. The branch manager said she couldn't help with our request, hmm aren't you able to do everything here? She left and paced around looking busy, every time I made eye contact she would rush off elsewhere. After waiting for over 10 minutes while I watch 3 other employees waiting for a task, I finally went to the 2 tellers that were just sitting at their desk doing nothing, I complained and stated that we needed help and they said that someone would be with us in a bit. I was furious. How is no one available to help me and my father?
      I have been in customer service all my life and have never been treated like this, it would never happen with me on the other side. I took time out of my packed schedule to go there with my father just before a Dr. appointment so we didn't have the luxury of waiting for over a half hour so 3 employees can watch us waiting while 1 person works! It is absolutely absurd and I will absolutely never go here again and be sure that my community knows how I am constantly treated here.
      Harsh, maybe, but my time is extremely valuable and I cant afford to keep leaving work to have things like this happen to me.
      Your time is precious too, don't waste it here. Please go to any other branch.

      Business Response on Google May 2nd, 2021
      Good Afternoon, This certainly isn't the type of service we strive to provide our clients. Thank you for taking the time to provide your feedback, we do appreciate it and I will forward this to our Branch partners. If you have any other questions/concerns, please send an email to [email protected], including your full name and phone #. Also, please include case #62614. Thanks!! ^LH
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      Overall Rating

      Overall Rating
      ( 9 Reviews )
      7
      0
      0
      0
      2

      Write a Review

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